Ep. 92: Ask the Right Questions to Serve Your Leads

Selling the Dream: A Podcast for Resort & 2nd Home Real Estate Agents

When you’re working an open house, or on the floor at your real estate firm, what questions are you asking your clients?

Asking the right questions can mean the difference between a lead who chooses YOU to be their agent, or a complete customer service failure.

You have to be strategic in the questions that you ask, because it’s like a “choose your own adventure” book: the answers that people give will help you know exactly how to serve them!

These questions go beyond just serving them: they create a connection and a bond between you and that person.

Tom Tezak is here for another Tip Tuesday episode of the podcast, inspiring YOU on how asking the right questions will help you serve your leads exact needs.

Highlights of this episode:

• What questions are you asking people at open houses/on the floor?

• Ask: “where are you from?” This will help you get to know your feeder markets, and help you establish connections!

• Ask: “where are you staying?” This can help you know more about their budget! Are they staying at a budget motel? Or are they at the Four Seasons? You can learn about their lifestyle just by their answer to this question!

• This allows you to give recommendations! People want to get to know more about the area, and get to know what amenities are around! You can help them get to know the area.

• Ask: “When did you arrive?” If they JUST arrived and are already looking at real estate, you know that they are SERIOUS and ready to make things happen!

• Ask: “When do you leave?” This helps you know their timetable.

• These connecting questions can give you valuable information without asking questions that some people may be reluctant to answer. In the process, you’re building connections and trust.

Hey everybody, thank you so much for spending time with us today: would you do me a giant favor and share this podcast with fellow realtors, and leave a review. Your reviews help this podcast get shared with more people.

Connect with me (Tom):

• 2nd Home Agents website

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As always, thanks for listening. Don’t forget, you’re not selling a home: you’re selling the dream.

See you Friday for a full episode!