Avoiding Mistakes That Derail Early-Stage Startups w/ Irit Eizips

Scale Tale - The Customer Success Podcast

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1+ y ago 39:18

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Right from validating the idea to providing exceptional value to customers, every startup goes through different phases of the startup journey. In this episode of The Scale Tale Podcast, Irit Eizips, the world-renowned expert in Customer Success joins Mausmi Ambastha on the podcast to share the roadmap every SaaS startup must follow and highlight the key mistakes that they must avoid to have sustainable business growth.Timestamps00:00 - Introduction to Irit07:37 - Key items of focus for early...

23 episod

#MBA #Business #ZapScale #Customer Success #Customer Experience #Customer Retention #Customer Success Management #Customer Success Platform #Net Revenue Retention #Customer Onboarding #Customer Lifetime Value #Customer Churn #Revenue Growth #SaaS