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How Business and Design Leaders Can Work Together to Unlock Customer Value

41:45
 
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Manage episode 439790195 series 3530209
Kandungan disediakan oleh UpTop. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh UpTop atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Welcome to UpTop’s podcast series, Results by Design: UX Insights for Business Leaders!

In this episode, UpTop’s Michael Woo is joined by Troy Parke, and they talk about how business and design leaders can collaborate more effectively to generate greater value for their customers.

Troy is the Director of UX How, a resource for UX Design “How To” insights, and Method Toolkit LLC. He has experience at Bank of America, ESPN, Disney, and Alaska Airlines. Troy was previously a design leader on Rolling Stone, Microsoft, Nickelodeon, and Marvel projects.

🔍 What You’ll Learn:

  • How integral business and UX are to one another
  • Why business decision-makers should prioritize UX
  • How to leverage envisioning to help influence business decisions
  • Tips on how design professionals can better understand the businesses they work for

--

Join us as we explore innovative approaches to enhance your products and services, optimize customer interactions, and ultimately drive success for your organization.

Learn more about and visit our website: https://uptopcorp.com/

Tags: UX design, UX strategy, user experience, business strategy

--------------------------

Episode Particulars

--------------------------

Michael Woo | Head of Design, UpTop: https://www.linkedin.com/in/wooman206/

Troy Parke | Director of UX How: https://www.uxhow.com/, https://www.linkedin.com/in/troyparke/

--------------------------

Connect with UpTop

--------------------------

LinkedIn: https://www.linkedin.com/company/uptopcorp/

Website: https://uptopcorp.com/

Twitter [X}: https://twitter.com/UpTopCorp

YouTube: https://www.youtube.com/@uptopcorp

--------------------------

PODCAST Links

--------------------------

Amazon Music/Audible

Apple Podcasts
Deezer

Listen Notes

Podcast Index

Player FM

Podcast Addict

Podchaser

Pocket Casts

Spotify

TuneIn + Alexa

  continue reading

13 episod

Artwork
iconKongsi
 
Manage episode 439790195 series 3530209
Kandungan disediakan oleh UpTop. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh UpTop atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Welcome to UpTop’s podcast series, Results by Design: UX Insights for Business Leaders!

In this episode, UpTop’s Michael Woo is joined by Troy Parke, and they talk about how business and design leaders can collaborate more effectively to generate greater value for their customers.

Troy is the Director of UX How, a resource for UX Design “How To” insights, and Method Toolkit LLC. He has experience at Bank of America, ESPN, Disney, and Alaska Airlines. Troy was previously a design leader on Rolling Stone, Microsoft, Nickelodeon, and Marvel projects.

🔍 What You’ll Learn:

  • How integral business and UX are to one another
  • Why business decision-makers should prioritize UX
  • How to leverage envisioning to help influence business decisions
  • Tips on how design professionals can better understand the businesses they work for

--

Join us as we explore innovative approaches to enhance your products and services, optimize customer interactions, and ultimately drive success for your organization.

Learn more about and visit our website: https://uptopcorp.com/

Tags: UX design, UX strategy, user experience, business strategy

--------------------------

Episode Particulars

--------------------------

Michael Woo | Head of Design, UpTop: https://www.linkedin.com/in/wooman206/

Troy Parke | Director of UX How: https://www.uxhow.com/, https://www.linkedin.com/in/troyparke/

--------------------------

Connect with UpTop

--------------------------

LinkedIn: https://www.linkedin.com/company/uptopcorp/

Website: https://uptopcorp.com/

Twitter [X}: https://twitter.com/UpTopCorp

YouTube: https://www.youtube.com/@uptopcorp

--------------------------

PODCAST Links

--------------------------

Amazon Music/Audible

Apple Podcasts
Deezer

Listen Notes

Podcast Index

Player FM

Podcast Addict

Podchaser

Pocket Casts

Spotify

TuneIn + Alexa

  continue reading

13 episod

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