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Episode 317: Confirmation Call Scripts #3 – Changing Remit Address for Check Payments
Manage episode 453923367 series 2796924
Are you and your team members making confirmation calls to your vendors to confirm remittance information? If so, are you using confirmation call scripts? See how they can be valuable to prevent fraud and make the person receiving the call more apt to confirm their information. This is the 2nd episode in this series of 5.
Keep listening.
Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
- Vendor Master File Tip of the Week: Don't Collect Vendor Banking From An Invoice https://youtu.be/kGQ9pUYTjZw
- Debra R Richardson LLC: New Scam Alerts https://training.debrarrichardson.com/blog
- Customized Fraud Training: https://training.debrarrichardson.com/customized-fraud-training
- Free Live and On-Demand Webinars: https://debrarrichardson.com/webinars
- Vendor Process Training Center: https://training.debrarrichardson.com
- Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
- YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
- More Podcasts/Blogs/Webinars www.debrarrichardson.com
- More ideas? Email me at debra@debrarrichardson.com
- Music Credit: www.purple-planet.com
334 episod
Manage episode 453923367 series 2796924
Are you and your team members making confirmation calls to your vendors to confirm remittance information? If so, are you using confirmation call scripts? See how they can be valuable to prevent fraud and make the person receiving the call more apt to confirm their information. This is the 2nd episode in this series of 5.
Keep listening.
Check out my website www.debrarrichardson.com if you need help implementing authentication techniques, internal controls, and best practices to prevent fraudulent payments, regulatory fines or bad vendor data. Check out my new Vendor Process Training Center for 116+ hours of weekly live and on-demand training for the Vendor team.
Links mentioned in the podcast + other helpful resources:
- Vendor Master File Tip of the Week: Don't Collect Vendor Banking From An Invoice https://youtu.be/kGQ9pUYTjZw
- Debra R Richardson LLC: New Scam Alerts https://training.debrarrichardson.com/blog
- Customized Fraud Training: https://training.debrarrichardson.com/customized-fraud-training
- Free Live and On-Demand Webinars: https://debrarrichardson.com/webinars
- Vendor Process Training Center: https://training.debrarrichardson.com
- Vendor Master File Clean-Up: https://www.debrarrichardson.com/cleanup
- YouTube Channel: https://www.youtube.com/channel/UCqeoffeQu3pSXMV8fUIGNiw
- More Podcasts/Blogs/Webinars www.debrarrichardson.com
- More ideas? Email me at debra@debrarrichardson.com
- Music Credit: www.purple-planet.com
334 episod
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1 Episode 334: Flipping the Script - Two Tactics Vendors Are Using to Secure Their Bank Info With Clients (You) 22:26

1 Episode 333: Looking for Vendor Contact Info? 3 Reasons Why the FTC Warns Not To Use Online Search Results 11:25

1 Episode 331: Vendor Validations Recommended for Compliance 1:07:27

1 Episode 330: New Scam Alert: 5 Ways the FBI Says Criminals Steal Checks You Send To Your Vendors 17:20

1 Episode 329: More Important Than Phishing Tests – Test Controls in Your Vendor Remittance Change Process 23:39

1 Episode 328: Vendor Remittance Information = 3 Confirmation Calls 15:00

1 Episode 327: Do You Need to Collect A Voided Check Or Banking on Letterhead With Vendor Banking? 14:08

1 Episode 326: Getting Ready for IRS Tax Reporting for Non-US Vendors: The Difference Between 1042-S, 1042-T and 1042 20:18

1 Episode 325: Build a Watchlist Compliance Matrix to Avoid Fraud and Fines – In 5 Steps 33:42

1 Episode 324: How Often Should You Clean Your Vendor Master File? And 3 Key Tasks To Include 24:19

1 Episode 323: A Fraudulent Payment After A BEC Scam Goes to Court – Who Won? 17:50

1 Episode 322: 2 More Recommended Vendor Validations for 2025 And Where to Validate 15:43

1 Episode 321: One Critical Thing I Learned Testing the IRIS System 13:06

1 Episode 320: 3 Ways to Find A Missed Fraudulent Payment Made In December 11:31

1 Episode 319: Confirmation Call Scripts #5 – Confirmation Call Voice Message and Email 17:15

1 Episode 318: Confirmation Call Scripts #4 – Adding Remit Address for Check Payments 22:14

1 Episode 317: Confirmation Call Scripts #3 – Changing Remit Address for Check Payments 21:40

1 Episode 316: Confirmation Call Scripts #2 – Adding Bank Details for ACH/Wire Payment 19:08

1 Episode 315: Confirmation Call Scripts #1 – Changing Bank Details for ACH/Wire Payment 19:31

1 Episode 314: Find Fraud With This Verification for Vendors That Are Individuals or Sole Proprietorships 13:19

1 Episode 313: When Corporations Are Reportable on 1099-MISC and 1099-NEC 12:25

1 Episode 312: 3 Worst Practices With Vendor Data That Lead To Compliance Fines 22:26

1 Episode 311: The New “Easy Pickings” BEC Scam Targets 20:57

1 Episode 310: Bridging the Gap From Cybersecurity Awareness Training to Customized Training to Prevent Payment Fraud – in 5 Steps 35:10

1 Episode 309: Avoid Fraud at Year End - 5 Email Tactics Fraudsters Use 16:50

1 Episode 308: A New IRS Form That Can Make It Easier to Request An Extension for Distributing 1099’s and 1042’s to Vendors 10:18

1 Episode 307: Collecting and Validating Vendor Banking Details to Avoid Fraud - 20 Tips in 20 Minutes 33:50

1 Episode 306: Cleaning Your Vendor Master File & Keeping it Clean - 20 Tips in 20 Minutes 32:02

1 Episode 305: Avoid Paper Check Fraud When Paying Your Vendors – In 5 Steps 34:58

1 Episode 304: IRS Form W-9 Series: Getting Pushback For Requiring the New Form? 14:19

1 Episode 303: IRS Form W-9 Series: IRS TIN Matching Tips Based on Vendor Tax Classifications 13:16

1 Episode 302: IRS Form W-9 Series: Common Mistakes For Vendors That Are Individuals/Sole Proprietors 16:32

1 Episode 301: Vendor Banking Change? Collect an IRS W-9 Too! 14:56

1 Episode 300: Authentication Works Against Deepfakes! Get Free Training and a Template to Avoid Payment Fraud 20:22

1 Episode 299: Best Practices When Your Vendor Has Factored Their Payments to a 3rd Party 10:29

1 Episode 298: Validate Your Vendor’s US Bank Account Details to Avoid Fraud and Returned Payments - In 5 Steps 32:21

1 Episode 297: 7 Quick Facts About Instant Payments Through the FedNow® Service 19:01

1 Episode 296: 2 Company Branded Vendor Forms You Need Part 2: The Vendor Banking Form 26:04

1 Episode 295: 2 Company Branded Vendor Forms You Need Part 1: The Vendor Setup Form – With a Twist 27:32

1 Episode 294: Now That GenAI Solved Poor Grammar - 4 Other Signs Your Bank Change Email Is Fraudulent 20:37

1 Episode 293: In 5 Steps: A Security Audit to Protect Vendor Data and Avoid Fraud 33:10

1 Episode 292: If You Are Afraid Artificial Intelligence (AI) Will Take Your Job – Make It Your Job By Tackling These 12:02

1 Episode 291: 4 Vendor Setup & Maintenance Tasks That Can Make the Unclaimed Property Process Easier 24:35

1 Episode 290: One Step You Are Probably Not Doing with the Confirmation Phone Call – But Here are Reasons it Why It Might Not Work For You 16:32
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