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Offering Delight in Margin Enhancing Ways
Manage episode 352874721 series 3438730
Kandungan disediakan oleh Product Rebels. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Product Rebels atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Vidya and Heather interview Gib Biddle, writer, speaker, and former VP of Product at Netflix.
They discuss the importance of standing up for customers, and how his innovative work has evolved over time. Gib shares the importance of how to delight customers in hard-to-copy, margin-enhancing ways.
42 episod
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