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Navigating Product & Business Balance
Manage episode 376999434 series 3438730
Kandungan disediakan oleh Product Rebels. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Product Rebels atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Heather Samarin and Vidya Dinamani sit down with seasoned product and business leader, Jason Randall. Jason takes us through his journey from product development to the role of CEO at AppFolio.
From shifting from premise software to cloud software to radical approaches to customer success, Jason's story is a testament to unshakable customer empathy.
He also reveals how firing customers, even counterintuitively, can fuel the balance between business success and customer satisfaction.
44 episod
Kongsi
