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Truth about user onboarding and it’s biggest myths - Ramli John, ProductLed
Manage episode 325196269 series 3336731
Kandungan disediakan oleh Aram Melkoumov. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Aram Melkoumov atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Highlights:
- Why onboarding is a critical part of your customer experience
- The significance of establishing a cross-functional onboarding team
- What is the EUREKA framework
- How to transition from free to paid and offering more ‘free’ in your product.
About Ramli:
Ramli John is well known in the Toronto ecosystem as a demand gen marketer. A product growth marketer with over 10 years of experience, he runs a successful podcast as the founder and host of the Growth Marketing Today and Managing Director at Product Led Institute.
Before this, Ramli started as a full stack developer and a data analyst and now he helps product-led companies convert more free trial users into lifelong customers.
He also just launched his new book about user onboarding and customer activation – EUREKA, be sure to check that out.
You can get the first chapter for free @ https://productled.com/eureka
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