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Difficult? Yes! Impossible? No! with Guest Roslyn Ranse
Manage episode 358838092 series 3317290
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Today’s guest is Australia-based Roslyn Ranse. She is a travel advisor and business strategist who’s been in the travel industry for over 15 years. She is the founder of Travel Agent Achievers, where she educates and mentors other travel consultants to grow their business and put in place systems and processes that will accelerate their business and ultimately enhance their client’s experience. Roslyn educates her community through live events, courses and masterminds. She is also the host of the Travel Agent Achievers podcast.
Here’s what we cover in our conversation:
- How Roslyn became an entrepreneur after a long corporate career 1:08
- Initial challenges after starting her travel business 3:30
- Started her 2nd business focused on educating other travel agents 5:10
- Delegating the right things to continue to grow and enjoy the business 6: 00
- Challenges to find the right people and build a strong team 7:33
- Mapping out processes and clearly defining roles help others to execute 10:00
- Avoiding the trap of thinking that every client is different 13:40
- The travel experience starts when clients book the trip 17:00
- Curating long-term client relationships to create personalized experiences 17:40
- Building a strong team to prepare for the next level of growth 20:40
Roslyn’s contact information:
LinkedIn:
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