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Mike Saulpaugh: The Customer Centric World of the New Jersey Wedding Event
Manage episode 308790431 series 3020294
Kandungan disediakan oleh Pat Perdue. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Pat Perdue atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
What is one of the most intense customer experience situations around? Weddings! Our guest, Mike Saulpaugh, has a really interesting take on what it means to deliver a great customer experience.Michael Saulpaugh is Managing Partner at Elegant Music Group, based out of Montclair, NJ. In addition to his 18 years in the events and entertainment industry, Michael has a professional background in creative advertising. His work has been featured in Adweek and BuzzFeed has called him, “hilariously clever.” Michael, as you’ll discover, is all about leveraging the experience of the customer to drive business growth, and was selected to and is now a contributing member on the Forbes Business Council.
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