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Kandungan disediakan oleh Stefanie Mabadi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Stefanie Mabadi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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E10: Trauma-informed Digital Design with Melissa Eggleston and Carol F Scott, PhD

57:38
 
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Manage episode 407405485 series 3560824
Kandungan disediakan oleh Stefanie Mabadi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Stefanie Mabadi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

What does a trauma-informed digital experience look like? Or, better said, what does it feel like? Why is trauma-informed design particularly important for today’s digital experiences?

We hear answers to these questions and more this week from Melissa Eggleston and Carol F Scott, PhD - the women behind Trauma-informedTech.com. Melissa is an expert in user-experience design and research with a focus on inclusive, trauma-informed technology and design. Carol is a social worker and social welfare expert whose training intersects law, social work, psychology, human-computer interaction (HCI), and health informatics.

Melissa and Carol discuss what trauma is - and how broad our understanding of trauma has needed to become. We hear why it’s important - particularly today, and particularly with children in mind - to design digital experiences that are trauma-informed.

Most importantly, we learn about how to approach and the steps to take in order to design a trauma-informed digital experience.

Melissa Eggleston LinkedIn

Carol F Scott LinkedIn

Links to resource discussed in episode:

Aquent’s Design for Good grant

Birdcall, Melissa’s consulting business

Trauma Informed Tech.com, Carol and Melissa’s collaboration providing resources, guidance and consulting on trauma-informed digital design

Carol et al’s award-winning paper from ACM Conference on Human Factors in Computing Systems (CHI) on Trauma-Informed Social Media

Recommendation: First, start with the basics of digital design: Usability Principles, Plain Language Principles because if the experience is not easy to use and accessible, it cannot be trauma informed. Next, you must be thinking about mobile - some people are only accessing online resources via mobile, so consider starting your designs for mobile use.

The Six Principles of Trauma-informed Digital Design:

  • Safety (physical & emotional),
  • Trust and Transparency,
  • Collaboration & Mutuality,
  • Peer Support,
  • Empowerment voice & choice,
  • Cultural, historical and gender issues (aka, Intersectionality)

Paper from Michigan State University on trauma-informed Website Heuristics

Equal Justice Initiative and Legacy Museum

SAMHSA - Six Principles of Trauma-Informed Care

CDC - 6 Guiding Principles To A Trauma-Informed Approach

University at Buffalo School of Social Work Institute on Trauma and Trauma-Informed Care they help organizations become trauma informed.

Look at the Learning Area on Melissa & Carol’s traumainformedtech.com website to find more books, videos and resources.

Book on ‘design gone wrong’ Design for Real Life.

Bassetti Architects - Carol says they are doing a good job! Download Bassetti’s workbook here.

You can also listen to our episode on Trauma-Informed Spaces with Lorne McConachie from Bassetti Architects on Spotify. It was our first episode!

Connect with us:

Have questions or topics you’d like us to explore on the podcast? Or a recommendation of an expert to interview? Feel free to contact me via the Dig In UX website or my LinkedIn page.

Need help with a user-, visitor- or community-centered project, evaluation or experience design strategy?

  continue reading

17 episod

Artwork
iconKongsi
 
Manage episode 407405485 series 3560824
Kandungan disediakan oleh Stefanie Mabadi. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Stefanie Mabadi atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

What does a trauma-informed digital experience look like? Or, better said, what does it feel like? Why is trauma-informed design particularly important for today’s digital experiences?

We hear answers to these questions and more this week from Melissa Eggleston and Carol F Scott, PhD - the women behind Trauma-informedTech.com. Melissa is an expert in user-experience design and research with a focus on inclusive, trauma-informed technology and design. Carol is a social worker and social welfare expert whose training intersects law, social work, psychology, human-computer interaction (HCI), and health informatics.

Melissa and Carol discuss what trauma is - and how broad our understanding of trauma has needed to become. We hear why it’s important - particularly today, and particularly with children in mind - to design digital experiences that are trauma-informed.

Most importantly, we learn about how to approach and the steps to take in order to design a trauma-informed digital experience.

Melissa Eggleston LinkedIn

Carol F Scott LinkedIn

Links to resource discussed in episode:

Aquent’s Design for Good grant

Birdcall, Melissa’s consulting business

Trauma Informed Tech.com, Carol and Melissa’s collaboration providing resources, guidance and consulting on trauma-informed digital design

Carol et al’s award-winning paper from ACM Conference on Human Factors in Computing Systems (CHI) on Trauma-Informed Social Media

Recommendation: First, start with the basics of digital design: Usability Principles, Plain Language Principles because if the experience is not easy to use and accessible, it cannot be trauma informed. Next, you must be thinking about mobile - some people are only accessing online resources via mobile, so consider starting your designs for mobile use.

The Six Principles of Trauma-informed Digital Design:

  • Safety (physical & emotional),
  • Trust and Transparency,
  • Collaboration & Mutuality,
  • Peer Support,
  • Empowerment voice & choice,
  • Cultural, historical and gender issues (aka, Intersectionality)

Paper from Michigan State University on trauma-informed Website Heuristics

Equal Justice Initiative and Legacy Museum

SAMHSA - Six Principles of Trauma-Informed Care

CDC - 6 Guiding Principles To A Trauma-Informed Approach

University at Buffalo School of Social Work Institute on Trauma and Trauma-Informed Care they help organizations become trauma informed.

Look at the Learning Area on Melissa & Carol’s traumainformedtech.com website to find more books, videos and resources.

Book on ‘design gone wrong’ Design for Real Life.

Bassetti Architects - Carol says they are doing a good job! Download Bassetti’s workbook here.

You can also listen to our episode on Trauma-Informed Spaces with Lorne McConachie from Bassetti Architects on Spotify. It was our first episode!

Connect with us:

Have questions or topics you’d like us to explore on the podcast? Or a recommendation of an expert to interview? Feel free to contact me via the Dig In UX website or my LinkedIn page.

Need help with a user-, visitor- or community-centered project, evaluation or experience design strategy?

  continue reading

17 episod

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