Modern HR podcast

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The Agile Brand with Greg Kihlström®

1
#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

2 days ago27:12

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27:12

We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Modern HR

Kongsi

Laman utama siri•Feed

Modern HR explores how technology is helping to automate human resource departments and transforming HR into a collaborative process that touches every corner of the organization. TechTarget editors talk with HR executives, consultants and vendors about the latest developments in talent management, core HR, and the employee experience, as well as the innovative strategies driving 21st-century people management that prioritizes employee growth and development.

3 episod

#Tech #Business #TechTarget Editorial

Modern HR

updated about a year ago

Kongsi

Laman utama siri•Feed

3 episod

#Tech #Business #TechTarget Editorial

すべてのエピソード

1
How talent intelligence platforms will change HR 28:59

27 weeks ago28:59

28:59

Artificial intelligence has long enabled advanced capabilities in HR, such as automated video interviews and predictive analytics for recruitment, learning and performance management. But AI adoption has accelerated rapidly in recent years, thanks to the rise of talent intelligence platforms that apply AI to every step in the talent management process, and the arrival of generative AI, which adds human-like communication abilities to such time-consuming HR processes as candidate relationship management, onboarding and training. In the podcast, HR technology analyst Josh Bersin explains the evolution of talent intelligence, how it works and how it is revolutionizing talent processes. He also shares case studies from companies like Coca-Cola that are having proven success with talent intelligence platforms. A prominent industry analyst and conference speaker. Bersin is founder of The Josh Bersin Company, a research and advisory firm, as well as Bersin Academy, a professional development academy for HR and learning practitioners. He previously founded Bersin & Associates, which was acquired by Deloitte in 2012. Other topics discussed in the podcast include: Where talent intelligence platforms fit with HCM suites from vendors like SAP SuccessFactors, Oracle and Workday How they differ from older talent analytics tools Common implementation challenges Host: David Essex, Industry Editor, TechTarget…

1
Fostering a positive culture in the age of hybrid work 26:35

47 weeks ago26:35

26:35

During the COVID-19 pandemic, millions more people than ever before began working almost exclusively from home. Now, in the pandemic's aftermath, many employees continue to work remotely several days a week while employers struggle to find ways to entice them back into the office. This emerging hybrid work model is challenging managers to set realistic policies and invest in technology that ensures remote work is engaging, productive and secure. It also introduces new issues in employee onboarding and training, especially for young workers who never had the experience of working in a corporate office. In this podcast, Steve Lovig, senior HR consultant at Flex HR, an HR outsourcing provider, shares his advice for making hybrid work a positive experience for both employees and employers. Based in the Atlanta area, Lovig, nicknamed, "Captain HR," has more than 25 years of experience in human capital management. He started his career as an HR specialist at GE Capital, when he had a side gig as a disc jockey, and soon began a series of jobs in senior HR leadership and consulting. He started the HR function at Kaplan, the educational services company, and later was HR director at Homestar Financial Corp. until July 2023, when he joined Flex HR. He continues to maintain his own consultancy. Other topics discussed in the podcast include: how to transmit the corporate culture when so many employees work remotely ways to help people feel valued, engaged and motivated the optimal mix of remote and on-site work what organizations should do to ensure responsible use of AI Host: David Essex, Industry Editor, TechTarget…

1
How technology improves the employee experience at ServiceNow 20:30

1 year ago20:30

20:30

In recent years, HR leaders have strived to use information technology not just to digitize HR processes, but to democratize HR technology, transforming it into a tool every employee can use for personal and professional development. Some practitioners go a big step further by redesigning digital systems with the express goal of improving the overall employee experience. In this podcast, Kellie Romack, senior vice president of digital technology experience at ServiceNow, explains why she believes IT can be a tool for creating joy and simplicity in the workplace. The idea is to build a system that actively engages with employees and serves as a front door to the enterprise applications they need to do their jobs. "We have to get rid of the swivel chair," she says. The result is more than just an old-school employee portal but a highly automated, responsive system that emphasizes action over navigation and is personalized for specific roles. She details the system deployed inside ServiceNow, which makes a cloud platform for managing IT and business workflows. Romack previously held executive IT positions at Hilton and Walmart, where she was a ServiceNow customer leading similar efforts to improve the digital experience for both customers and employees. Other topics discussed in the podcast include: * the role of generative AI in improving the employee experience * how to measure success * why effective leadership is essential in bringing about change * how ServiceNow's internal projects influence product development Host: David Essex, Industry Editor, TechTarget…

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Podcast Berbaloi untuk Didengar

1
#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

Modern HR

Modern HR

Podcast Berbaloi untuk Didengar

すべてのエピソード

1
How talent intelligence platforms will change HR 28:59

1
Fostering a positive culture in the age of hybrid work 26:35

1
How technology improves the employee experience at ServiceNow 20:30

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Podcast Berbaloi untuk Didengar

Modern HR

Modern HR

Podcast Berbaloi untuk Didengar

Selamat datang ke Player FM

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