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Kandungan disediakan oleh Colin Thomas. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Colin Thomas atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Outsourced BDC - is it worth the savings?

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Manage episode 387462485 series 2107333
Kandungan disediakan oleh Colin Thomas. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Colin Thomas atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Outsourcing your BDC may initially seem like a great way to reduce expenses but outsourced teams are not going to be able to provide rapid responses to leads, calls, texts, and chats, manage your appointments, and follow up on actionable leads for your team. External BDC agents don't know your story or culture and might not handle every situation the way you'd like them to. Lack of CRM integration makes track-ability and reporting difficult. You have to rely on the statistics that the BDC gives you and trust they're correct. Before you outsource let’s talk. I have built more in house profitable BDCs than any other person in the USA. 708-733-5463
  continue reading

17 episod

Artwork
iconKongsi
 
Manage episode 387462485 series 2107333
Kandungan disediakan oleh Colin Thomas. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Colin Thomas atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Outsourcing your BDC may initially seem like a great way to reduce expenses but outsourced teams are not going to be able to provide rapid responses to leads, calls, texts, and chats, manage your appointments, and follow up on actionable leads for your team. External BDC agents don't know your story or culture and might not handle every situation the way you'd like them to. Lack of CRM integration makes track-ability and reporting difficult. You have to rely on the statistics that the BDC gives you and trust they're correct. Before you outsource let’s talk. I have built more in house profitable BDCs than any other person in the USA. 708-733-5463
  continue reading

17 episod

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