The Primal Potential Podcast is about transformation, not information. So many of us KNOW what we need to do to achieve our goals but we aren't DOING it. There's a continuous gap between our INTENTIONS and our ACTIONS. Primal Potential is a TOOL to help you create massive change in your life and ENJOY the journey!
…
continue reading
Kandungan disediakan oleh Rick Selover. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Rick Selover atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Sama dengan Mind Wrench Podcast
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
…
continue reading
Do your eyes glaze over when looking at a long list of annual health insurance enrollment options – or maybe while you’re trying to calculate how much you owe the IRS? You might be wondering the same thing we are: Where’s the guidebook for all of this grown-up stuff? Whether opening a bank account, refinancing student loans, or purchasing car insurance (...um, can we just roll the dice without it?), we’re just as confused as you are. Enter: “Grown-Up Stuff: How to Adult” a podcast dedicated ...
…
continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with wellness and performance expert, Integrative Medicine Fellow, author & keynote speaker, Kristel Bauer. Live Greatly shares empowering conversations and insights about happiness, wellness & success to support your personal and professional development. Kristel talks with top experts, leaders and inspiring individuals to help you embrace a growth mindset and excel in your work/life. Kristel then ...
…
continue reading
The Art of Charm is where self-motivated people, just like you, come to learn from the company’s coaches about to how to master human dynamics, relationships, and becoming your best self with the help of Johnny and AJ, the company’s founders. Johnny and AJ bring their 11 years of coaching experience from their famous Bootcamps, where they host clients in Los Angeles from all over the world and they share their stories, best practices and themselves on this weekly podcast. Not only does The A ...
…
continue reading
The award-winning Curiosity Daily podcast from CuriosityDaily.com will help you get smarter about the world around you. In less than 10 minutes, you’ll get a unique mix of research-based life hacks, the latest science and technology news, and more. Nate Bonham and Calli Gade will help you learn about your mind and body, outer space and the depths of the sea, and how history shaped the world into what it is today.Head to discovery+ to stream even more science content, from Animal Planet to Sc ...
…
continue reading
Gretchen Rubin is HAPPIER, and she wants you to be happier too. The #1 bestselling author of The Happiness Project and Better Than Before gets more personal than ever as she brings her practical, manageable advice about happiness and good habits to this lively, thought-provoking podcast. Gretchen’s cohost and guinea pig is her younger sister, Elizabeth Craft, a TV writer and producer living in Los Angeles, who (lovingly) refers to Gretchen as her happiness bully. Part of the Audacy Network.
…
continue reading
Everyone needs a little help being a human. From sleep to saving money to parenting and more, host Marielle Segarra talks to experts to get the best advice out there. Life Kit is here to help you get it together. Want another life hack? Try Life Kit+. You'll support the show and unlock exclusive curated playlists and sponsor-free listening. Learn more at plus.npr.org/lifekit
…
continue reading
What does it mean to live a good life? Is it about happiness, health, friendship, love, or meaning? What about work, wealth, purpose, service, or something else? Can you live a good life even when things are hard? These are the questions and topics we explore every week in conversation with leading voices from health, science, art, industry, mindset, and culture, like Brené Brown, Matthew McConaughey, Mel Robbins, Alex, Elle, Adam Grant, Elizabeth Gilbert, Yung Pueblo, Maya Shankar, Mitch Al ...
…
continue reading
Under The Hood® Show. Syndicated across America since 1990 Americas' Favorite Car Talk Show! This Live Radio Show is here to help you get free Auto Repair Advice helping you to save money on Auto Repairs. The hosts take your calls about any Automotive Questions and help guide you to a Repair Solution. If you need Car Repair Help to Make Your Own Do It Yourself Auto Repairs or just need a few Automotive Hints to help when you visit a shop, the guys will help you. The guys work in the Automoti ...
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Player FM - Aplikasi Podcast
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Episode #185 - Meeting consumer Needs: Explaining the Process-REBOOT #144
Manage episode 446126040 series 2804568
Kandungan disediakan oleh Rick Selover. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Rick Selover atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Episode Notes:
Ever wondered why a visit to a collision repair shop can feel as confusing as a trip to the doctor?
Are you ready to uncover the secret to exceptional customer service?
Tune in this week, as I reshare an earlier episode, where we unravel the mystery behind customer service in the aftermath of an accident. I reveal how your collision repair shop staff, from CSRs to estimators, can transform a frustrating experience into a seamless journey.
We'll highlight the commonalities between the medical and auto and collision repair industries, and how small adjustments can make a world of difference in providing a positive customer experience. Discover the art of clear and compassionate communication and learn how these professionals can turn confusion into clarity, building trust and loyalty along the way.
We dive into a world where effective communication reigns supreme, not just in collision repair but the medical field as well.
Explore the emotional rollercoaster faced by customers in these industries and the vital role of acknowledgment, understanding, transparency, and caring... meeting their emotional needs, service providers can create a lasting positive impression, converting potential frustrations into opportunities for exceptional customer service.
Whether you're in the auto repair business or another service field, the strategies shared in this episode promise to enhance your customer interactions and leave a lasting impact!
Sign up for FREE to my "Quote of the Day" below:
Join our Mind Wrench mailing list! 👉 https://bit.ly/3DGNM9o
Need one-on-one Mindset or Personal Development coaching? – drop me a note @ Personal Coaching – Rick Selover
👉 CLICK HERE FOR 50% OFF YOUR FIRST MONTH OF COACHING!
(use PROMO code FREE50 in the message box!)
🔗Affiliate Links
👀 Read or listen to Top non-fiction book on Blinkist 20% off membership & 7-day free trial
🧑💼 Need freelance help with your business? Check out Fiverr
🛒🍒🥦 Want an easier way to shop? Check out Instacart
Thanks for listening and please share The Mind Wrench Podcast with others!
Bab
1. Navigating Collision Repair Process With Ease (00:00:00)
2. Improving Customer Experience Through Communication (00:08:29)
191 episod
Kongsi
Manage episode 446126040 series 2804568
Kandungan disediakan oleh Rick Selover. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Rick Selover atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Episode Notes:
Ever wondered why a visit to a collision repair shop can feel as confusing as a trip to the doctor?
Are you ready to uncover the secret to exceptional customer service?
Tune in this week, as I reshare an earlier episode, where we unravel the mystery behind customer service in the aftermath of an accident. I reveal how your collision repair shop staff, from CSRs to estimators, can transform a frustrating experience into a seamless journey.
We'll highlight the commonalities between the medical and auto and collision repair industries, and how small adjustments can make a world of difference in providing a positive customer experience. Discover the art of clear and compassionate communication and learn how these professionals can turn confusion into clarity, building trust and loyalty along the way.
We dive into a world where effective communication reigns supreme, not just in collision repair but the medical field as well.
Explore the emotional rollercoaster faced by customers in these industries and the vital role of acknowledgment, understanding, transparency, and caring... meeting their emotional needs, service providers can create a lasting positive impression, converting potential frustrations into opportunities for exceptional customer service.
Whether you're in the auto repair business or another service field, the strategies shared in this episode promise to enhance your customer interactions and leave a lasting impact!
Sign up for FREE to my "Quote of the Day" below:
Join our Mind Wrench mailing list! 👉 https://bit.ly/3DGNM9o
Need one-on-one Mindset or Personal Development coaching? – drop me a note @ Personal Coaching – Rick Selover
👉 CLICK HERE FOR 50% OFF YOUR FIRST MONTH OF COACHING!
(use PROMO code FREE50 in the message box!)
🔗Affiliate Links
👀 Read or listen to Top non-fiction book on Blinkist 20% off membership & 7-day free trial
🧑💼 Need freelance help with your business? Check out Fiverr
🛒🍒🥦 Want an easier way to shop? Check out Instacart
Thanks for listening and please share The Mind Wrench Podcast with others!
Bab
1. Navigating Collision Repair Process With Ease (00:00:00)
2. Improving Customer Experience Through Communication (00:08:29)
191 episod
Semua episod
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Player FM mengimbas laman-laman web bagi podcast berkualiti tinggi untuk anda nikmati sekarang. Ia merupakan aplikasi podcast terbaik dan berfungsi untuk Android, iPhone, dan web. Daftar untuk melaraskan langganan merentasi peranti.
Sama dengan Mind Wrench Podcast
The Primal Potential Podcast is about transformation, not information. So many of us KNOW what we need to do to achieve our goals but we aren't DOING it. There's a continuous gap between our INTENTIONS and our ACTIONS. Primal Potential is a TOOL to help you create massive change in your life and ENJOY the journey!
…
continue reading
Welcome to the Success Story Podcast, hosted by entrepreneur, business executive, author, educator & speaker, Scott D. Clary (@scottdclary). On this podcast, you'll find interviews, Q&A, keynote presentations & conversations on sales, marketing, business, startups and entrepreneurship. Scott will discuss some of the lessons he's learned over his own career, as well as have candid interviews with execs, celebrities, notable figures and politicians. All who have achieved success through both w ...
…
continue reading
Do your eyes glaze over when looking at a long list of annual health insurance enrollment options – or maybe while you’re trying to calculate how much you owe the IRS? You might be wondering the same thing we are: Where’s the guidebook for all of this grown-up stuff? Whether opening a bank account, refinancing student loans, or purchasing car insurance (...um, can we just roll the dice without it?), we’re just as confused as you are. Enter: “Grown-Up Stuff: How to Adult” a podcast dedicated ...
…
continue reading
Are you looking for more happiness, success and vitality in your life? Get inspired each week with wellness and performance expert, Integrative Medicine Fellow, author & keynote speaker, Kristel Bauer. Live Greatly shares empowering conversations and insights about happiness, wellness & success to support your personal and professional development. Kristel talks with top experts, leaders and inspiring individuals to help you embrace a growth mindset and excel in your work/life. Kristel then ...
…
continue reading
The Art of Charm is where self-motivated people, just like you, come to learn from the company’s coaches about to how to master human dynamics, relationships, and becoming your best self with the help of Johnny and AJ, the company’s founders. Johnny and AJ bring their 11 years of coaching experience from their famous Bootcamps, where they host clients in Los Angeles from all over the world and they share their stories, best practices and themselves on this weekly podcast. Not only does The A ...
…
continue reading
The award-winning Curiosity Daily podcast from CuriosityDaily.com will help you get smarter about the world around you. In less than 10 minutes, you’ll get a unique mix of research-based life hacks, the latest science and technology news, and more. Nate Bonham and Calli Gade will help you learn about your mind and body, outer space and the depths of the sea, and how history shaped the world into what it is today.Head to discovery+ to stream even more science content, from Animal Planet to Sc ...
…
continue reading
Gretchen Rubin is HAPPIER, and she wants you to be happier too. The #1 bestselling author of The Happiness Project and Better Than Before gets more personal than ever as she brings her practical, manageable advice about happiness and good habits to this lively, thought-provoking podcast. Gretchen’s cohost and guinea pig is her younger sister, Elizabeth Craft, a TV writer and producer living in Los Angeles, who (lovingly) refers to Gretchen as her happiness bully. Part of the Audacy Network.
…
continue reading
Everyone needs a little help being a human. From sleep to saving money to parenting and more, host Marielle Segarra talks to experts to get the best advice out there. Life Kit is here to help you get it together. Want another life hack? Try Life Kit+. You'll support the show and unlock exclusive curated playlists and sponsor-free listening. Learn more at plus.npr.org/lifekit
…
continue reading
What does it mean to live a good life? Is it about happiness, health, friendship, love, or meaning? What about work, wealth, purpose, service, or something else? Can you live a good life even when things are hard? These are the questions and topics we explore every week in conversation with leading voices from health, science, art, industry, mindset, and culture, like Brené Brown, Matthew McConaughey, Mel Robbins, Alex, Elle, Adam Grant, Elizabeth Gilbert, Yung Pueblo, Maya Shankar, Mitch Al ...
…
continue reading
Under The Hood® Show. Syndicated across America since 1990 Americas' Favorite Car Talk Show! This Live Radio Show is here to help you get free Auto Repair Advice helping you to save money on Auto Repairs. The hosts take your calls about any Automotive Questions and help guide you to a Repair Solution. If you need Car Repair Help to Make Your Own Do It Yourself Auto Repairs or just need a few Automotive Hints to help when you visit a shop, the guys will help you. The guys work in the Automoti ...
…
continue reading
Player FM - Aplikasi Podcast
Pergi ke luar talian dengan aplikasi Player FM !
Pergi ke luar talian dengan aplikasi Player FM !
