It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Sun Capital's Patient-Centered Approach to Health Care Investing
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Manage episode 290077328 series 1614268
Kandungan disediakan oleh Middle Market Growth and Middle Market Growth Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Middle Market Growth and Middle Market Growth Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Sun Capital Partners' Managing Director Dan Florian and Principal Stephen Cella join the podcast to talk about their firm's approach to health care investing. Florian and Cella speak in depth about the firm's strategy for investing in health care, one of Sun Capital's target sectors. The two discuss the patient-focused mindset they look for in the businesses that Sun Capital backs, and how the firm helps its companies adopt consumer best practices. They describe working with the management team at ClearChoice, a dental implant provider that Sun Capital has since sold, to improve call center operations and scheduling, which ultimately led to better appointment utilization and greater efficiency. Florian and Cella also discuss how they measure the effectiveness of initiatives designed to improve the patient experience at Sun Capital's health care businesses. Sun Capital was highlighted in a recent Middle Market Growth cover story about the trend of health care consumerization, "Health Care's Retail Revolution." Read it here: https://middlemarketgrowth.org/health-cares-retail-revolution/ *** The Middle Market Growth Conversations podcast is produced by the Association for Corporate Growth. To learn more about the organization and how to become a member, visit www.acg.org.
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139 episod
MP3•Laman utama episod
Manage episode 290077328 series 1614268
Kandungan disediakan oleh Middle Market Growth and Middle Market Growth Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Middle Market Growth and Middle Market Growth Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Sun Capital Partners' Managing Director Dan Florian and Principal Stephen Cella join the podcast to talk about their firm's approach to health care investing. Florian and Cella speak in depth about the firm's strategy for investing in health care, one of Sun Capital's target sectors. The two discuss the patient-focused mindset they look for in the businesses that Sun Capital backs, and how the firm helps its companies adopt consumer best practices. They describe working with the management team at ClearChoice, a dental implant provider that Sun Capital has since sold, to improve call center operations and scheduling, which ultimately led to better appointment utilization and greater efficiency. Florian and Cella also discuss how they measure the effectiveness of initiatives designed to improve the patient experience at Sun Capital's health care businesses. Sun Capital was highlighted in a recent Middle Market Growth cover story about the trend of health care consumerization, "Health Care's Retail Revolution." Read it here: https://middlemarketgrowth.org/health-cares-retail-revolution/ *** The Middle Market Growth Conversations podcast is produced by the Association for Corporate Growth. To learn more about the organization and how to become a member, visit www.acg.org.
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