))
Plain.com — Building the Stripe for Customer Service with Simon Rohrbach
Manage episode 338288756 series 3358799
Kandungan disediakan oleh JR Farr and Lemon Squeezy. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh JR Farr and Lemon Squeezy atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In today's episode, I sit down with Simon Rohrbach, the Co-Founder & CEO of Plain.com — CS without the BS. Previously, Simon led design at Deliveroo and was the entrepreneur in residence at Index Ventures.
There's something to be said about building products within "nonsexy" categories. For example, customer service. When it comes to customer service solutions, not much has changed in the past decade.
Plain.com hopes to bring something fresh when it comes to the customer service tools that exist today.
In short, Plain is building the Stripe for customer service. The product is a customer service tool but with context. Their focus has been around making it easy for engineering teams easily integrate into their existing workflow.
Follow Simon:
As always thanks for being a listener of the Make Lemonade show. Hosted by @jrfarr — brought to you by LemonSqueezy.com.
If you're looking to sell digital products online, be sure to check out Lemon Squeezy or follow us on Twitter @lmsqueezy
52 episod
Kongsi
