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Kandungan disediakan oleh Loss Prevention Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Loss Prevention Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Customer Aggression and the Impact on Retail Associates | Ep. 71

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Manage episode 355990688 series 3340432
Kandungan disediakan oleh Loss Prevention Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Loss Prevention Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

As a part of the ORCAs in Action January Blitz, we take a closer look at some winning strategies to help keep employees safe in the face of growing aggression and violence in the retail workplace. Psychologist Gethin Nadin talks about the need for every customer-facing team to be more aware of the ways increased customer aggression is affecting employees—and the result of inaction. For retailers struggling to attract and retain employees, understanding the best ways to support employee well-being plays a large role in how we retain quality talent.

  continue reading

105 episod

Artwork
iconKongsi
 
Manage episode 355990688 series 3340432
Kandungan disediakan oleh Loss Prevention Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Loss Prevention Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

As a part of the ORCAs in Action January Blitz, we take a closer look at some winning strategies to help keep employees safe in the face of growing aggression and violence in the retail workplace. Psychologist Gethin Nadin talks about the need for every customer-facing team to be more aware of the ways increased customer aggression is affecting employees—and the result of inaction. For retailers struggling to attract and retain employees, understanding the best ways to support employee well-being plays a large role in how we retain quality talent.

  continue reading

105 episod

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