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#606: India's Largest Footwear Retailer Metro Brands Shares Loyalty Approach and Insights

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Manage episode 446555874 series 2949245
Kandungan disediakan oleh Paula Thomas. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Paula Thomas atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.

Today’s episode comes from India, now the world’s most populous country with 1.4 BILLION people and some incredible loyalty programmes that deserve global attention!

We were delighted to be introduced to Metro Brands by our friends in Capillary Technologies, a retail brand and a household name in the Indian market.

Metro Brands is one of the largest footwear specialty retailers in India, with more than 850 stores in 195 cities.

They manufacture and re-sell both local brands as well as international footwear brands such as Crocs and Footlocker.

Our guest is Biswajit Dutta the Head of CRM, Loyalty and Analytics for Metro Brands, and he shares their current loyalty strategy as well as some of the big ideas they are reflecting on for their future growth and evolution.

Show notes:

1) Metro Brands

2) Biswajit Dutta

3) Capillary Technologies

4) Watch the full video For Free at www.CapillaryTechnologies.com

  continue reading

609 episod

Artwork
iconKongsi
 
Manage episode 446555874 series 2949245
Kandungan disediakan oleh Paula Thomas. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Paula Thomas atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

This episode is available in audio format on our Let's Talk Loyalty podcast and in video format on www.Loyalty.TV.

Today’s episode comes from India, now the world’s most populous country with 1.4 BILLION people and some incredible loyalty programmes that deserve global attention!

We were delighted to be introduced to Metro Brands by our friends in Capillary Technologies, a retail brand and a household name in the Indian market.

Metro Brands is one of the largest footwear specialty retailers in India, with more than 850 stores in 195 cities.

They manufacture and re-sell both local brands as well as international footwear brands such as Crocs and Footlocker.

Our guest is Biswajit Dutta the Head of CRM, Loyalty and Analytics for Metro Brands, and he shares their current loyalty strategy as well as some of the big ideas they are reflecting on for their future growth and evolution.

Show notes:

1) Metro Brands

2) Biswajit Dutta

3) Capillary Technologies

4) Watch the full video For Free at www.CapillaryTechnologies.com

  continue reading

609 episod

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