Episode 145 - Communication is Critical

Leading and Learning Through Safety

In this episode of the "Leading and Learning Through Safety" podcast, Dr. Mark French focuses on communication. He emphasizes the importance of effective communication in leadership, particularly in the context of safety. Dr. French discusses the challenges of two-way communication, highlighting the need for understanding and acknowledgment. He explores tools like the Blanchard SLII system to assess motivation and knowledge levels, stressing the significance of knowing one's audience. Dr. French also touches on the pitfalls of ineffective communication, such as using it as a weapon or failing to ensure clarity. Overall, the episode underscores the role of communication in building a positive safety culture within organizations.