Special Series: The World of Ecommerce: Thriving Online with Chintan Gandhi & Gordon Barclay from Worldpay | Episode 357

Leaders In Payments

Unlock the secrets to safeguarding your e-commerce business from the pitfalls of card-not-present fraud and boost your checkout conversion rates with insights from industry experts Chintan Gandhi, Director of Strategic Planning and Go-To-Market, and Gordon Barclay, Director of Business Development at Worldpay. You'll discover how pervasive fraud can cost small and medium businesses dearly, and why chargebacks are more than just a financial setback—they can cripple your ability to process future payments. Chintan and Gordon share their extensive experience and strategies to mitigate these risks effectively.

Struggling with high rates of cart abandonment? You're not alone—54% of digital shoppers leave transactions unfinished due to repeated payment retries. Gordon Barclay explains how Worldpay's innovative solutions, including the integration of Apple Pay and Google Pay, can provide a seamless checkout experience that keeps customers coming back. By adopting a consultative approach, Worldpay aligns merchant needs with current consumer trends, ensuring that businesses remain competitive and customer-centric. Tune in to discover actionable strategies and flexible payment integration solutions designed specifically for small business owners in the UK looking to thrive in the ever-evolving e-commerce landscape.

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1. Special Series: The World of Ecommerce: Thriving Online with Chintan Gandhi & Gordon Barclay from Worldpay | Episode 357 (00:00:00)

2. About Chintan Gandhi & Gordon Barclay (00:01:32)

3. About Worldpay (00:03:10)

4. Pain Point #1 Fraud (00:04:26)

5. Pain Point #2 Cash Flow (00:08:38)

6. Pain Point #3 Conversions (00:10:48)

7. Pain Point #4 Payment Integration (00:15:34)

8. Worldpay's Go To Market Approach (00:18:15)