It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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#7: How to Achieve Better Customer Experiences with Machine Learning (Brian Bell Jr., DataRobot)
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Manage episode 174868178 series 1393299
Kandungan disediakan oleh In The Know - A Customer Experience Podcast. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh In The Know - A Customer Experience Podcast atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
How can you deliver better customer experiences with machine learning and predictive analytics? In this episode, we're interviewing Brian Bell Jr.(https://www.linkedin.com/in/brianbelljr), the Lead Software Engineer & Team Manager of Data Science at DataRobot (https://www.datarobot.com) - a machine learning platform for data scientists to build accurate predictive models in a fraction of the time that it takes today. This is a revolutionary offering that experts are saying could fundamentally change the data science field for good. In this episode we discuss: 1. Machine learning vs data science…what’s the difference? 2. What types of business challenges are best addressed with data science and machine learning? 3. What are the most effective machine learning techniques? 4. What does this mean for customer experiences? Without any further ado, please welcome today’s guest, Brian Bell Jr. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
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28 episod
MP3•Laman utama episod
Manage episode 174868178 series 1393299
Kandungan disediakan oleh In The Know - A Customer Experience Podcast. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh In The Know - A Customer Experience Podcast atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
How can you deliver better customer experiences with machine learning and predictive analytics? In this episode, we're interviewing Brian Bell Jr.(https://www.linkedin.com/in/brianbelljr), the Lead Software Engineer & Team Manager of Data Science at DataRobot (https://www.datarobot.com) - a machine learning platform for data scientists to build accurate predictive models in a fraction of the time that it takes today. This is a revolutionary offering that experts are saying could fundamentally change the data science field for good. In this episode we discuss: 1. Machine learning vs data science…what’s the difference? 2. What types of business challenges are best addressed with data science and machine learning? 3. What are the most effective machine learning techniques? 4. What does this mean for customer experiences? Without any further ado, please welcome today’s guest, Brian Bell Jr. How to spread the love: Share the podcast with your coworkers | Subscribe | Review us | Follow us on twitter: Dispatch (twitter.com/dispatch_me) and Todd(twitter.com/todd_stew) Music: www.bensound.com & www.jamendo.com
…
continue reading
28 episod
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