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Episode 12: Haley Payne, Head of Commercial at Pure Wellness
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Today on Hotels 101, Rob Hays discusses the fascinating journey of Haley Payne, the Head of Commercial at Pure Wellness. From her early days growing up in the industry as a 'hotel brat' in New Orleans to her current role at Pure Wellness, Haley's story is a testament to her dedication to the hospitality industry.
In this episode, Haley shares her experience working in hotels across 26 states, and eventually transitioning to Pure Wellness. She explains the company's mission to enhance hotel room quality, providing a haven for allergy sufferers and promoting overall wellness.
Haley also reflects on her role in bridging the gap between Pure Wellness and hotels, emphasizing the importance of training hotel staff to effectively communicate the benefits of their program. She shares valuable lessons learned from industry figures and her father, highlighting the significance of guest satisfaction in hospitality.
Join us for this insightful episode and discover the world of hospitality through the eyes of an industry veteran.
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