It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
…
continue reading
Kandungan disediakan oleh Healthcare Disruption Podcast. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Healthcare Disruption Podcast atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Player FM - Aplikasi Podcast
Pergi ke luar talian dengan aplikasi Player FM !
Pergi ke luar talian dengan aplikasi Player FM !
[EP 26] THROWBACK [Episode 1] PATIENT EXPERIENCE OUTCOMES
MP3•Laman utama episod
Manage episode 199850929 series 1522672
Kandungan disediakan oleh Healthcare Disruption Podcast. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Healthcare Disruption Podcast atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Welcome to the 1st THROWBACK episode of Healthcare DisruPTion Podcast with Andrew Rothschild and Jerry Durham. This is originally episode 7 released in September 2016…..Enjoy. Here is the original show notes. The conversation continues regarding the [Customer Lifecycle](). This episode addresses the objectives of the customer lifecycle such as why do I need to put a lifecycle in place? You will hear the discussion focus around WHO is the key employee in your company (hint…they do not have initials behind their name). You will hear how these employee are involved in all the early interactions and becomes the voice of the company! Lastly, we will discuss how with the Customer Lifecycle in place your employees will be empowered and in place to drive the change to make important improvements in the company. The future is here, don’t fight it and don’t take it personally. Time to figure out how to achieve your patient outcomes and keep your patients happy…all at the same time! Here are the links to the people and the places from this show: Jerry WEBSITE: jerrydurhamPT.com Jerry TWITTER: jerry_DurhamPT Jerry Instagram: JerryDurhamPT Jerry FACEBOOK: Jerry Durham PT Andrew TWITTER: ArothschildPT Andrew PODCAST: pt_soapbox Subscribe on iTunes: itunes.apple.com/us/podcast/healt…d1261571234?mt=2
…
continue reading
20 episod
MP3•Laman utama episod
Manage episode 199850929 series 1522672
Kandungan disediakan oleh Healthcare Disruption Podcast. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Healthcare Disruption Podcast atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Welcome to the 1st THROWBACK episode of Healthcare DisruPTion Podcast with Andrew Rothschild and Jerry Durham. This is originally episode 7 released in September 2016…..Enjoy. Here is the original show notes. The conversation continues regarding the [Customer Lifecycle](). This episode addresses the objectives of the customer lifecycle such as why do I need to put a lifecycle in place? You will hear the discussion focus around WHO is the key employee in your company (hint…they do not have initials behind their name). You will hear how these employee are involved in all the early interactions and becomes the voice of the company! Lastly, we will discuss how with the Customer Lifecycle in place your employees will be empowered and in place to drive the change to make important improvements in the company. The future is here, don’t fight it and don’t take it personally. Time to figure out how to achieve your patient outcomes and keep your patients happy…all at the same time! Here are the links to the people and the places from this show: Jerry WEBSITE: jerrydurhamPT.com Jerry TWITTER: jerry_DurhamPT Jerry Instagram: JerryDurhamPT Jerry FACEBOOK: Jerry Durham PT Andrew TWITTER: ArothschildPT Andrew PODCAST: pt_soapbox Subscribe on iTunes: itunes.apple.com/us/podcast/healt…d1261571234?mt=2
…
continue reading
20 episod
Semua episod
×Selamat datang ke Player FM
Player FM mengimbas laman-laman web bagi podcast berkualiti tinggi untuk anda nikmati sekarang. Ia merupakan aplikasi podcast terbaik dan berfungsi untuk Android, iPhone, dan web. Daftar untuk melaraskan langganan merentasi peranti.