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Why Join a State Association? Insights from Industry Leader Mike Rose
Manage episode 452056895 series 3614002
Kandungan disediakan oleh Ken Lucci & James Blain, Ken Lucci, and James Blain. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Ken Lucci & James Blain, Ken Lucci, and James Blain atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Join us in exploring the immense value of state association involvement and its transformational impact on the limousine and ground transportation industry. In this episode, Ken and James welcome Mike Rose from My Limousine Service to share insights from his remarkable career journey and his leadership within the industry. In this episode you'll learn
- How Mike leaned in to market demands, especially during the COVID-19 pandemic where he used downtime to re-tool his business.
- How Mike applies his firefighter and 911 call center experience to building his chauffeur business
- Why culture is important, and how your office can be part of the client experience
- How the industry is shifting from competitive to collaborative among operators, driven by association initiatives
- How training and safety programs can affect the ongoing insurance crisis, including rising rates
- Insights into the lagging technology advancements in the transportation industry and the necessity for modernization to enhance efficiency and client experience.
Connect with Mike on LinkedIn: https://www.linkedin.com/in/mike-rose-7526019/
Visit My Limo website: https://www.mylimo.com/
Connect with Kenneth Lucci, Principle Analyst at Driving Transactions:
https://www.drivingtransactions.com/
Connect with James Blain, President at PAX Training:
https://paxtraining.com/
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