Revolutionizing Technician Development and Its Marketing Impact

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about a year ago 28:51

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Send us a text

Unlock the secrets to exceptional technician training and business success with our special guest, Danielle Wernert, a visionary leader who has transformed the training landscape for over 500 technicians. By tuning in, you'll discover how to bridge the gap in technical training and embrace a culture of learning and adaptability. Danielle shares her journey and insights on fostering a mindset shift that encourages experienced technicians to welcome new technologies and methodologies. Learn how a family-owned business successfully created a training academy to ensure a steady pipeline of skilled talent in the trades.
Our discussion also highlights the vital connection between stellar customer satisfaction and effective technician training. Discover how five-star reviews not only elevate your marketing strategies but also help your business shine among potential customers. We explore the synergy required among sales, technical, CSR, and marketing teams to optimize performance. Technicians are encouraged to educate homeowners on potential upgrades, empowering them to make informed decisions and enhancing trust, which, in turn, drives additional service investments and business growth.
In an engaging twist, we dive into innovative training methods that make learning both enjoyable and effective, moving beyond mundane presentations. From creative games like Safety Jenga to the use of funny video clips, we explore how leadership can set the tone for a culture of learning and adaptability. For smaller businesses, owners might need to lead by example, stepping out of comfort zones to partner with specialized companies for comprehensive training programs. Discover how scalable training solutions not only enhance brand perception but also contribute to building a loyal customer base and a successful business.

If you enjoyed this chat From the Yellow Chair, consider joining our newsletter, "Let's Sip Some Lemonade," where you can receive exclusive interviews, our bank of helpful downloadables, and updates on upcoming content.

Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram.

Interested in being a guest on our show? Fill out this form!

We'll see you next time, Lemon Heads!

Bab

1. Revolutionizing Technician Development and Its Marketing Impact (00:00:00)

2. Impactful Training Strategies for Technicians (00:00:03)

3. Enhancing Technician Training and Sales (00:08:22)

4. Engaging Training Methods for Technicians (00:15:15)

5. Creating Scalable Training Solutions for Marketing (00:21:12)

157 episod

#Business #Marketing #Lemon Seed #Design #Service Industry #Small Business #Plumbing #Electricians #Home Service Industry #MBA #Podcasting Education #Communities #HVAC #Entrepreneur

Revolutionizing Technician Development and Its Marketing Impact

From the Yellow Chair

published about a year ago

Kongsi

MP3•Laman utama episod

Send us a text

Please consider following and drop a review below if you enjoyed this episode. Be sure to check out our social media pages on Facebook and Instagram.

Interested in being a guest on our show? Fill out this form!

We'll see you next time, Lemon Heads!

Bab

1. Revolutionizing Technician Development and Its Marketing Impact (00:00:00)

2. Impactful Training Strategies for Technicians (00:00:03)

3. Enhancing Technician Training and Sales (00:08:22)

4. Engaging Training Methods for Technicians (00:15:15)

5. Creating Scalable Training Solutions for Marketing (00:21:12)

157 episod

#Business #Marketing #Lemon Seed #Design #Service Industry #Small Business #Plumbing #Electricians #Home Service Industry #MBA #Podcasting Education #Communities #HVAC #Entrepreneur

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