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Kandungan disediakan oleh Inc. Magazine / Panoply and Inc. Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Inc. Magazine / Panoply and Inc. Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Demand Surge

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Manage episode 421130487 series 2420755
Kandungan disediakan oleh Inc. Magazine / Panoply and Inc. Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Inc. Magazine / Panoply and Inc. Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

No matter how sturdy your supply chain is, sometimes, crisis hits. And sometimes, it's due to something that seems positive: A sudden surge in customer demand.

For The Woobles and founder Justine Tiu, a huge order of her pre-started crochet kits was delivered with flaws. Could she get her customer orders out on time? For Bobbie infant formula co-founder Laura Modi, it was a nationwide formula shortage that caused her to rethink her customer communications--and cut off new orders on her website altogether. Hosts Diana Ransom and Christine Lagorio-Chafkin unpack all the complex supply-chain management issues and customer communications strategies that come with a sudden surge in demand.

Article and Transcript

Read more about Bobbie.

Bobbie's website.

How Bobbie handled the formula shortage.

Read more about The Woobles.

The Woobles website.

  continue reading

43 episod

Artwork

Demand Surge

From the Ground Up

15 subscribers

published

iconKongsi
 
Manage episode 421130487 series 2420755
Kandungan disediakan oleh Inc. Magazine / Panoply and Inc. Magazine. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Inc. Magazine / Panoply and Inc. Magazine atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

No matter how sturdy your supply chain is, sometimes, crisis hits. And sometimes, it's due to something that seems positive: A sudden surge in customer demand.

For The Woobles and founder Justine Tiu, a huge order of her pre-started crochet kits was delivered with flaws. Could she get her customer orders out on time? For Bobbie infant formula co-founder Laura Modi, it was a nationwide formula shortage that caused her to rethink her customer communications--and cut off new orders on her website altogether. Hosts Diana Ransom and Christine Lagorio-Chafkin unpack all the complex supply-chain management issues and customer communications strategies that come with a sudden surge in demand.

Article and Transcript

Read more about Bobbie.

Bobbie's website.

How Bobbie handled the formula shortage.

Read more about The Woobles.

The Woobles website.

  continue reading

43 episod

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