Ask Karisse Anything: Visa Changes, Bots & Certifications

Fraudology Podcast with Karisse Hendrick

Fraudology is presented by Persona.

In this episode of Fraudology, host Karisse Hendrick answers questions received from Fraudology listeners.

She 1st revisits the recent changes to Visa's VFMP and VDMP monitoring programs, focusing on their impact on European merchants starting from April 2025. With almost 20 years of experience as a fraud consultant, Karisse shares insights on how these changes, including reduced fraud thresholds and revamped monitoring practices, could reshape fraud risk assessment and management in the EU. She also addresses concerns about the fairness of Visa's dispute alert products and the migration of fraud to alternative payment methods, offering practical advice on adapting to these new challenges.

Karisse then answers more questions on topics ranging from shopping cart bot attacks to fraud certifications to her longest fraud conversation.

Fraudology is hosted by Karisse Hendrick, a fraud fighter with decades of experience advising hundreds of the biggest ecommerce companies in the world on fraud, chargebacks, and other forms of abuse impacting a company's bottom line.

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She brings her experience, expertise, and extensive network of experts to this podcast semi weekly, on Tuesdays and Thursdays.