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Meet the woman behind the latest customer experience drive
Manage episode 436836295 series 1532803
You might not think of the Office of Management and Budget as a locus of customer experience. That's where my next guest comes in. She's the first O-M-B head of customer experience, and a driving force behind the 2021 executive order call on all agencies to improve the services they deploy to the public. She's also a finalist in this year's Service to America Medals program. Amira Boland joins me now.
Learn more about your ad choices. Visit megaphone.fm/adchoices
4540 episod
Manage episode 436836295 series 1532803
You might not think of the Office of Management and Budget as a locus of customer experience. That's where my next guest comes in. She's the first O-M-B head of customer experience, and a driving force behind the 2021 executive order call on all agencies to improve the services they deploy to the public. She's also a finalist in this year's Service to America Medals program. Amira Boland joins me now.
Learn more about your ad choices. Visit megaphone.fm/adchoices
4540 episod
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