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Meet the woman behind the latest customer experience drive

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Kandungan disediakan oleh Federal News Network | Hubbard Radio. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Federal News Network | Hubbard Radio atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

You might not think of the Office of Management and Budget as a locus of customer experience. That's where my next guest comes in. She's the first O-M-B head of customer experience, and a driving force behind the 2021 executive order call on all agencies to improve the services they deploy to the public. She's also a finalist in this year's Service to America Medals program. Amira Boland joins me now.

Learn more about your ad choices. Visit megaphone.fm/adchoices

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4540 episod

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iconKongsi
 
Manage episode 436836295 series 1532803
Kandungan disediakan oleh Federal News Network | Hubbard Radio. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Federal News Network | Hubbard Radio atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

You might not think of the Office of Management and Budget as a locus of customer experience. That's where my next guest comes in. She's the first O-M-B head of customer experience, and a driving force behind the 2021 executive order call on all agencies to improve the services they deploy to the public. She's also a finalist in this year's Service to America Medals program. Amira Boland joins me now.

Learn more about your ad choices. Visit megaphone.fm/adchoices

  continue reading

4540 episod

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