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GenAI in retail: Transforming consumer experiences and business efficiency
Manage episode 391664024 series 3511885
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This episode of the EY.ai Podcast - https://www.ey.com/en_in/media/podcasts/generative-ai explores the transformative power of generative AI (GenAI) in the retail industry. Featuring Angshuman Bhattacharya, Partner and National Leader in Consumer Products & Retail at EY India, this episode sheds light on how AI is revolutionizing consumer experiences and boosting business efficiency in India.
In this episode, you'll hear about:
- How AI is enhancing the shopping experience and shaping customer behavior.
- Insights into AI-driven logistics and supply chain management.
- The impact of AI on decision-making and business strategies.
Key Takeaways:
- AI adoption is transforming retail in India, with over 82% of consumers using AI.
- The symbiotic relationship between AI and customer satisfaction.
- Strategies for leveraging AI to drive business efficiency.
Tune in to learn how AI is reshaping the future of retail in India!
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