What Should Your Org Chart Look Like?

Elite BSC

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As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game?

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48 episod

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What Should Your Org Chart Look Like?

Elite BSC

published about a year ago

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MP3•Laman utama episod

As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game?

elitebsc.com

48 episod

#Business #MBA #Jordan Tong #Entrepreneur #Marketing

Semua episod

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Marketing That Works 15:56

4 days ago15:56

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In this episode, we cover the type of janitorial marketing that has a proven track record of working. http://elitebsc.com

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Marketing That Doesn't Work 18:06

11 days ago18:06

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Marketing in the commercial janitorial space isn't quite like marketing in other industries. As a result, some of the more popular approaches to marketing might not work in our industry. In this episode, we take a look at a few that don't work particularly well for the cleaning industry.

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Jesus, Jim Collins, and Patrick Lincioni on Janitorial Leadership 19:36

25 days ago19:36

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What is the one quality that is necessary for a leader, especially a leader in the janitorial industry? In this episode, that question will be answered drawing from the insights of Jim Collins, Patrick Lencioni, and Jesus. http://elitebsc.com

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Compensation Strategies for Key Leaders 15:14

5 weeks ago15:14

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How should you compensate key leaders in your janitorial company? Is there a way to do this that is fair yet generous, good for the leader but also good for the company? For more resources: http://elitebsc.com

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5 Most Important Questions: Part 5 - Plan 17:54

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This episode is part 5 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The fifth question is: What is our plan? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…

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5 Most Important Questions: Part 4 - Results 17:59

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This episode is part 4 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The fourth question is: What are our results? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…

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5 Most Important Questions: Part 3 - Value 15:15

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This episode is part 3 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The third question is: What does our customer value? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…

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5 Most Important Questions: Part 2 - Customer 17:29

9 weeks ago17:29

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This episode is part 2 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The seconds question is: Who is our customer? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…

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5 Most Important Questions: Part 1 - Mission 17:05

10 weeks ago17:05

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This episode is part 1 of a 5-part series on the five most important questions you can ask about your organization. In a book written by Peter Drucker, along with co-authors such as Jim Collins, Drucker walks us through key questions we must ask about our companies. The first questions is: What is our mission? In this episode, we will unpack that question and discuss it's application to the janitorial industry. elitebsc.com…

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7 Strategy Execution Practices 18:18

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Here are 7 best practices to help you achieve the vision of your janitorial company you hope for. Mission/vision/values 3-5 year strategic plans Annual strategic goals/objectives KPIs Right people/right seats Regular meeting cadence Scoreboard

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Can Cleaners Keep Getting Raises? 15:01

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Do you need to keep giving raises to cleaners to get them to stay? What about when the customer has not given a price increase?

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Dangers of Not Growing Your Cleaning Business 14:50

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While growing your business can be tough, not growing can have much greater consequences. If you aren't growing, you are likely dying.

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5 Tips for Effective Partnership Meetings 15:15

14 weeks ago15:15

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Partnership meetings are a MUST for maintaining long-term relationships with clients. The janitorial company is often not thought of until there is a problem with the cleaning. Partnership meetings can help reshape that negative habit.

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Bidding, Estimating, and Production Rates 16:25

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Bidding and estimating can feel daunting for newcomers in the janitorial industry. However, it doesn't have to stay that way. Here are a few things I've learned in my nearly 20 years of bidding and estimating.

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Are Some Accounts Too Small? 15:30

19 weeks ago15:30

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Is there ever a time to turn down a cleaning account because it is too small? Is there ever a time to terminate a contract with a customer because they are too small?

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8 Items To Include In Your Janitorial Contract 17:22

43 weeks ago17:22

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Janitorial service agreements are an important piece of every customer relationship. They protect your company, guard the relationship, and lower your company's risk profile. This episode outlines a few of the things you need to include in your service agreements. For more resources, check out elitebsc.com…

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5 Tips To Make Your Company More Sellable 16:03

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Hiring Janitorial Field Managers & Key Leaders 46:15

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Keeping Supply Expense Below 2.5% 16:03

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Getting an additional 1%, 2%, or ever 3% on your bottom line can be a huge deal. While often overlooked, supply expense is one way to get some of those savings.

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How To Accurately Estimate Work Hours 20:38

47 weeks ago20:38

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Getting an accurate estimate of work hours is the primary way to ensure your bids are competitive and profitable. But how can you ensure that estimating correctly? Is there an easier, more accurate way?

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A Rural America Janitorial Success Story w/ Patton Building Services 28:29

48 weeks ago28:29

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Mark and Stephen Patton have built an exceptional company in an area of the country overlooked by most. This interview gives you a peek behind the curtain of what they have built. For more resources check out: http://elitebsc.com

Elite BSC

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Boosting Profits By Increasing Account Revenue 21:55

50 weeks ago21:55

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To boost profits, we often think about cutting costs. But sometimes, the best revenue comes from increasing revenue at existing accounts. http://elitebsc.com

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Your Janitorial Company Matters - 9 Reasons Why 17:16

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Sometimes, in the whirlwind of day-to-day business in the cleaning industry, we can lose sight of why we do what we do. Is the grind worth it? Is there a bigger picture to be seen for the business owner? http://elitebsc.com

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3 Reasons Your Janitorial Business May Be Failing To Grow 15:10

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Owner Interview - Danny Frayre of Beyond Clean 16:45

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Danny Frayre has been a member of the Elite BSC group for a few years and quickly became a friend. In this podcast interview, you will get a behind-the-scenes peek at a young man who will do great things in the commercial industry. For more resources, check out: http://elitebsc.com

Elite BSC

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Why You Need Bigger Accounts To Scale Up 17:17

1 year ago17:17

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Every janitorial company must start with small accounts. This is normal. But if you want to reach new plateaus - maybe $3M or $5M or $10M - you need larger accounts. However, at the same time, you should stop pursuing small account. This episode makes the case for that philosophy. For more resources, visit http://elitebsc.com…

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5 Reasons to Say "NO" to a Prospective Customer 15:39

1 year ago15:39

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Not all janitorial contracts are beneficial to your company. But how do you know when to turn one down? In this episode, 5 factors are discussed that could lead you to say "NO" to certain cleaning jobs. For more information, please visit: http://elitebsc.com

Elite BSC

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Interviewing Mistakes When Hiring Janitorial Managers 14:53

1 year ago14:53

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For people who can otherwise be very rational and objective, we often approach interviews with a bit of hocus pokus. In this episode, we will look at SEVEN different mistakes janitorial business owners make in the manager interviewing process. For more resources, visit http://elitebsc.com

Elite BSC

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Devalued Cleaners and the Problem w/ Henry Ford 15:02

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In the cleaning industry, we often fail to treat our workers with the value and dignity they deserve. This is not just an ethical problem; it could also impact company culture, retention, and even profits. http://elitebsc.com

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Janitorial Cold Calling Made Much Less Stressful 16:16

1 year ago16:16

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Cold calling can be stressful, and while there are a few weird people who enjoy it, most of us don't like it. But in the commercial janitorial industry, you must be able to cold call to gather information. In this podcast, I offer a simple method for cold calling that will take some of the stress away. It will also set you up for warmer calls in the future. And perhaps most importantly, it will fill your pipeline with opportunities. For more info visit http://elitebsc.com…

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Pursuing Educational Facilities 12:35

20 weeks ago12:35

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There was once a time when nearly all schools, both public and private, handled all their cleaning needs with an in-house janitorial staff. However, that has been changing in the last 10 years. In this episode, we discuss how to go about pursuing educational facilities.

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3 Approaches To Branching Out Your Cleaning Company 15:30

21 weeks ago15:30

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If you want to grow your cleaning company into a new geographic market, how should you go about making that happen. In this episode, we explore three possible options.

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Profit Sharing For Janitorial Managers 16:55

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How do you compensate janitorial managers to push them toward high performance? Here are a few lessons we learned. website: www.elitebsc.com

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4 Rules For Family Cleaning Businesses 17:07

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Family businesses abound in the janitorial industry. In fact, I'm not quite sure I've seen an industry filled with so many family businesses. Speaking from experience, family business can be the source of tremendous blessing and joy. But if not carefully managed, can be a source of dissension and frustration. In this podcast, I look at 4 principles you can practice to help produce better outcomes for your family business, both at work and at home. Elite BSC: www.elitebsc.com CleanTrainU: www.cleantrainu.com…

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Don't Leave Fish To Find Fish: Maximizing Profit w/ Existing Customers 14:13

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It is easy to get lured into thinking new sales is the best way to get more profit in your cleaning business. There is no doubt that new sales are important. However, existing customers are often an untapped resources for growing your business. Website: www.elitebsc.com

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Leadership Lessons From Winston Churchill 20:50

30 weeks ago20:50

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Here are 5 leadership lessons from the life of Winston Churchill, as highlighted at the end of Paul Johnson's book Churchill . The lessons are applicable to the life of any leader.

Elite BSC

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Leading Indicators: Predictors of Success 17:10

31 weeks ago17:10

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When we think about measuring performance in our cleaning companies, we often look at lagging indicators. How did we do in the past? However, we need some indicators - activities we measure - that will help predict how we will do in the future.

Elite BSC

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Why People Buy: The Stanley Story 30:09

32 weeks ago30:09

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The reason people buy products and services is somewhat of a mystery. Sure, there are the obvious reasons that make someone choose one thing over another. But why do they choose the way they do? When you sell janitorial services, what exactly are the buyers looking for to help them make a decision? Is it only price?…

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A Theology of Cleaners: One Body, Many Parts 16:07

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If you want to build a company that has a thriving culture and team members who are bought in, you must have right beliefs about EVERY member of your team. elitebsc.com

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Compensating Janitorial Sales Reps 15:18

35 weeks ago15:18

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Some people in the cleaning industry are paying commission on jobs that they shouldn't be paying commission on. On the flip side, some companies aren't rewarding the right kinds of sales enough. How can you avoid these traps and develop the right comp plan for your sales person?

Elite BSC

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5 More Reasons You Aren't Selling More Cleaning Contracts 15:18

36 weeks ago15:18

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For more resources, check out: elitebsc.com

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5 Reasons You Aren't Selling More Jobs 16:25

38 weeks ago16:25

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Here are 5 reasons why your janitorial company is not growing like you want....5 reasons you are selling more of the kinds of jobs that make you successful in the long run. elitebsc.com

Elite BSC

1
What Should Your Org Chart Look Like? 15:50

40 weeks ago15:50

15:50

As a janitorial company grows, the org chart changes. But what should that evolution look like? Is there an end game? elitebsc.com

Elite BSC

1
Janitorial Service Profit Chain - A Harvard Business Idea Applied To The Cleaning Industry 19:52

40 weeks ago19:52

19:52

In this episode, you will learn how customer satisfaction, employee satisfaction, and profitability are all related. elitebsc.com

Elite BSC

1
Basketball & Cleaning: Lessons Learned Being a Middle School Coach 19:24

42 weeks ago19:24

19:24

Coaching a team and leading a business have numerous parallels with one another. In this episode, we look at 6 such parallels in hopes of helping cleaning industry leaders lead well.

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What Should Your Org Chart Look Like?