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DC149 Critique: Garmin Dash Cameras
Manage episode 291967362 series 1033274
In both Eric's and Tim's critiques, Garmin customer support was a big positive to the customer experience. The products were useful and usable, without any outstanding problems.
When Tim's nuviCam broke after only two years, Garmin customer support worked diligently to help him fix it. Even though it could not be fixed, having a company sincerely try to help solve a problem salvages a relationship and Tim would consider another Garmin purchase because the customer service. Our previous episode with customer service professional expert Charlotte Purvis rings true here. In Eric's case, his 35 broke under the warranty period and Garmin quickly replaced it. No fuss, no muss. Eric discusses using the Garmin 46 and Garmin Mini together to record both front and rear views in his FiestaST.
Eric also talks about his use of Garmin products for cycling.
99 episod
Manage episode 291967362 series 1033274
In both Eric's and Tim's critiques, Garmin customer support was a big positive to the customer experience. The products were useful and usable, without any outstanding problems.
When Tim's nuviCam broke after only two years, Garmin customer support worked diligently to help him fix it. Even though it could not be fixed, having a company sincerely try to help solve a problem salvages a relationship and Tim would consider another Garmin purchase because the customer service. Our previous episode with customer service professional expert Charlotte Purvis rings true here. In Eric's case, his 35 broke under the warranty period and Garmin quickly replaced it. No fuss, no muss. Eric discusses using the Garmin 46 and Garmin Mini together to record both front and rear views in his FiestaST.
Eric also talks about his use of Garmin products for cycling.
99 episod
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