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The Agile Brand with Greg Kihlström®

1
#644: AI-augmented human recommendations for retail customers with Noah Zamansky, Stitch Fix 27:12

11 days ago27:12

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We are here at eTail Palm Springs and seeing and hearing the latest and greatest in e-commerce and retail. Question: Do you need to choose between AI and human recommendations as a customer? Why not have both? After all, don’t each have their strengths? AI in the retail experience is all the rage these days, but today I’m talking with someone from a brand that has been incorporating AI-personalized experiences and shopping combined with expert human recommendations for over 14 years, and continues to innovate today. Today we’re going to talk about how AI-based personalization plus human creativity and input makes an amazing customer experience at Stitch Fix. To help me discuss this topic, I’d like to welcome Noah Zamansky, Vice President of Product and Client Experience at Stitch Fix. About Noah Zamansky Noah Zamansky serves as the Vice President of Product and Client Experience at Stitch Fix, where he leads cross-functional teams spanning Product, Design, Engineering, Algorithms, and Platform Development. A seasoned leader, Noah has a proven track record of shaping product vision and strategy, designing exceptional user experiences, and spearheading the launch of new business ventures. Before joining Stitch Fix, Noah held the role of Senior Director of Product Management at eBay, overseeing Fashion and Vertical Experiences. Resources Stitch Fix: https://www.stitchfix.com eTail Palm Springs: https://etailwest.wbresearch.com/ Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Listen to The Agile Brand without the ads. Learn more here: https://bit.ly/3ymf7hd Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Deep Dive

Kongsi

Laman utama siri•Feed

CNA's weekly news podcast takes a deep dive into issues that people talk about at dining tables and in office corridors. Previously called Heart of the Matter, Deep Dive is now hosted by Steven Chia and Crispina Robert.

The views and opinions shared during this podcast series are those of the hosts and guests and do not necessarily reflect the views of Mediacorp Pte. Ltd. or its group of companies.

201 episod

#News #CNA Digital News #On Covid19

Deep Dive

25 subscribers

updated 4 days ago

Kongsi

Laman utama siri•Feed

The views and opinions shared during this podcast series are those of the hosts and guests and do not necessarily reflect the views of Mediacorp Pte. Ltd. or its group of companies.

201 episod

#News #CNA Digital News #On Covid19

Semua episod

1
Can Singapore cinemas survive the onslaught of streaming services? 24:47

4 days ago24:47

24:47

Some cinemas which have existed for decades have shut as some people prefer to watch films at home. Can the experience of watching a movie on the big screen be saved? Steven Chia and Crispina Robert discuss with Karen Tan, co-founder of The Projector and Ben Slater, senior lecturer at NTU’s School of Art, Design and Media. See omnystudio.com/listener for privacy information.…

1
Budget 2025 help for larger families is neither reward nor incentive: Indranee Rajah 24:09

15 days ago24:09

24:09

The government is providing more resources in this year’s Budget for parents who choose to have three or more children. Second Minister for Finance Indranee Rajah sits down with Steven Chia and Crispina Robert to talk about families, jobs and what ideal ageing looks like. See omnystudio.com/listener for privacy information.…

1
Budget 2025 is more than just an election budget 24:40

20 days ago24:40

24:40

A bigger tranche of vouchers, more generous rebates and more investments in the local workforce were some of the hallmarks of Budget 2025. Professor Emeritus of Finance at Singapore Management University Annie Koh and Assistant Professor Chua Yeow Hwee from Nanyang Technological University tell Steven Chia and Crispina Robert why the “budget goodies” are not just about the upcoming elections. See omnystudio.com/listener for privacy information.…

1
Budget 2025 wishlist: Tackling cost of living, jobs and family is a delicate balancing act 26:45

25 days ago26:45

26:45

It’s an SG60 Budget in an election year with Prime Minister Lawrence Wong set to lay some priorities for this year. What could be on the list? Business owner Pulse Tan, parent of two and elderly caregiver Serene Chew, and labour economist Walter Theseira give their take in a conversation with Steven Chia and Crispina Robert. See omnystudio.com/listener for privacy information.…

1
DeepSeek: What difference will cheaper AI make? 26:26

5 weeks ago26:26

26:26

An AI model developed by a little-known Chinese hedge fund that reportedly rivals OpenAI's ChatGPT at a significantly lower cost has triggered a deep “freak out” among the global tech industry. Why was there a big reaction to DeepSeek and what are the implications for Singapore? Dr Leslie Teo, senior director of AI products at AI Singapore and Jianggan Li, founder and CEO of venture outfit Momentum Works break it down for Steven Chia and Crispina Robert. See omnystudio.com/listener for privacy information.…

1
Why is animal cruelty on the rise in Singapore? 18:55

6 weeks ago18:55

18:55

In the latest SPCA data, the number of confirmed animal cruelty and welfare cases in Singapore reached its highest point in 2024. What’s driving these numbers? Steven Chia and Crispina Robert find out from Samantha Chia, owner of ChubbyBuddy Cats and Sabrina Ng, communications and advocacy manager at SPCA Singapore. See omnystudio.com/listener for privacy information.…

1
Will the Johor-Singapore Special Economic Zone be a success? 20:34

6 weeks ago20:34

20:34

The Johor-Singapore Special Economic Zone will sit on an area four times the size of Singapore, with nine zones covering everything from manufacturing to financial services. What are the opportunities and challenges of this ambitious agreement? Steven Chia and Crispina Robert speak to Thilan Wickramasinghe, head of research in Singapore and regional head of financials at Maybank Investment Banking Group and Serina Rahman, lecturer at the department of Southeast Asian Studies at the National University of Singapore. See omnystudio.com/listener for privacy information.…

1
If banning social media for teens under 16 won't work, what else will? 26:05

8 weeks ago26:05

26:05

Australia passed a law last year banning children under 16 from accessing social media, a move seen as challenging to implement. Singapore is also considering ways to protect children from harms of excessive use on social media platforms. But how realistic is this? Steven Chia and Crispina Robert speak to Nikki Yeo, a Gen Z and CNA TODAY journalist, and Alvin Seng, an addictions counsellor at We Care. See omnystudio.com/listener for privacy information.…

1
Are whistleblowers protected in Singapore? 27:36

9 weeks ago27:36

27:36

In December 2024, SingPost dismissed three top executives for mishandling internal investigations into a whistleblower report. What protections do whistleblowers have, and how can companies provide transparency and independence in investigating complaints? Steven Chia and Crispina Robert break it down with NUS Professor Mak Yuen Teen and Celeste Ang from Baker & McKenzie Wong & Leow. See omnystudio.com/listener for privacy information.…

1
Best of: What's behind bullying in schools? 29:51

10 weeks ago29:51

29:51

In a recent viral video, a Qihua primary school student was seen being repeatedly attacked. Is bullying getting worse in Singapore? What are the causes and why are perpetrators filming their deeds? Steven Chia and Crispina Robert speak to Dr Cheung Hoi Shan, assistant professor at the National Institute of Education, MOE master school counsellor Sean Ng and Beyond the Label ambassador Cindy Chu to understand the complex issue of bullying. See omnystudio.com/listener for privacy information.…

1
Best of: Mobile Guardian breach - Who is responsible for backups? 23:57

11 weeks ago23:57

23:57

A global cybersecurity breach involving the Mobile Guardian app affected about 13,000 students from 26 secondary schools in Singapore in August, with devices being wiped remotely by the hacker. How are IT vendors assessed and who is responsible for ensuring backups are done? Steven Chia and Crispina Robert chat with May Chng, chief operating officer and co-founder of Flexxon, and Ken Soh, chair of SGTech Cyber Security Chapter and CEO of Athena Dynamics. See omnystudio.com/listener for privacy information.…

1
Best of: Are our bad driving habits causing fatal traffic accidents? 22:09

12 weeks ago22:09

22:09

The recent accident in Tampines which killed two people has raised questions about Singapore's driving culture. Speeding, beating red lights and drink driving are still stubborn issues. Bernard Tay, chairman of the Singapore Road Safety Council and Julian Kho, general manager at Sgcarmart tell Steven Chia and Crispina Robert what needs to change. See omnystudio.com/listener for privacy information.…

1
What are the implications of unmasking NRIC numbers? 25:45

12 weeks ago25:45

25:45

After privacy concerns were raised over ACRA's new Bizfile portal showing full NRIC numbers in search results, the Singapore government announced it intends to stop masking the numbers. How will this change the way such information is used and how can people and organisations continue to protect themselves from cybersecurity attacks? Crispina Robert speaks to Steve Tan, deputy head of technology, media and telecommunications from Rajah & Tann Singapore and Aaron Ang, chief information security officer at Singapore-based IT services company Wissen International. See omnystudio.com/listener for privacy information.…

1
Best of: Why do employers still need MCs as proof of illness? 24:44

13 weeks ago24:44

24:44

The Ministry of Health is looking to curb the "excessive issuance" of medical certificates (MCs), especially by telemedicine doctors, following feedback from employers and government agencies. But is there a deeper issue with an outdated system of needing proof of illness? Would a system of trust work better? Steven Chia and Crispina Robert chat with Dr Shravan Verma, co-founder & CEO of Speedoc and Christine Chan, Senior Professional at Institute for Human Resource Professionals and Chief Human Resource Officer of Nudgyt. See omnystudio.com/listener for privacy information.…

1
Best of: When flights run into trouble, how much money should you get? 25:28

14 weeks ago25:28

25:28

Some passengers of SQ321 were given cash advances in light of injuries when the aircraft experienced severe turbulence. Are all airlines obliged to compensate? How are amounts decided and could you later sue for more? Lawyers Paul Ng, head of aviation at Rajah and Tann Singapore LLP, and Chooi Jing Yen from Eugene Thuraisingam LLP are guests. See omnystudio.com/listener for privacy information.…

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