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Customer Journey Analytics Implementation Toolkit
Manage episode 459983003 series 3629226
Kandungan disediakan oleh Muammar Lone. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Muammar Lone atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
In today's digital age, understanding the customer journey has become more complex—and more crucial—than ever before. As organizations navigate an increasingly interconnected landscape of touchpoints, channels, and interactions, the need for sophisticated analytics to decode and optimize these journeys has never been more pressing. This book emerges from my two decades of experience implementing customer experience solutions and evaluating journey analytics tools across diverse enterprise environments.
16 episod
Kongsi
