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The Agile Brand with Greg Kihlström®

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#657: Augmenting front-line employees with AI for better experiences, with Fabrice Martin, Medallia 22:42

5 days ago22:42

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We are here recording live at Medallia Experience at the Wynn in Las Vegas, and have been seeing and hearing some amazing things about how AI can enhance the customer experience as well as enable teams at organizations to create more meaningful connections with customers. Today we’re going to talk about how AI can help to create better experiences for customers before, during, and after their interactions. To help me discuss this topic, I’d like to welcome Fabrice Martin, Chief Product Officer at Medallia. RESOURCES Medallia: https://www.medallia.com Catch the future of e-commerce at eTail Boston, August 11-14, 2025. Register now: https://bit.ly/etailboston and use code PARTNER20 for 20% off for retailers and brands Don't Miss MAICON 2025, October 14-16 in Cleveland - the event bringing together the brights minds and leading voices in AI. Use Code AGILE150 for $150 off registration. Go here to register: https://bit.ly/agile150 Connect with Greg on LinkedIn: https://www.linkedin.com/in/gregkihlstrom Don't miss a thing: get the latest episodes, sign up for our newsletter and more: https://www.theagilebrand.show Check out The Agile Brand Guide website with articles, insights, and Martechipedia, the wiki for marketing technology: https://www.agilebrandguide.com The Agile Brand podcast is brought to you by TEKsystems. Learn more here: https://www.teksystems.com/versionnextnow The Agile Brand is produced by Missing Link—a Latina-owned strategy-driven, creatively fueled production co-op. From ideation to creation, they craft human connections through intelligent, engaging and informative content. https://www.missinglink.company…

Data Driven « »
Baruch Lev and Feng Gu on Data Driven Mergers and Why Most Deals Fail

about a year ago 56:25

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MP3•Laman utama episod

Our guests will share insights from their upcoming book, "The M&A Failure Trap," which critiques current acquisition strategies and introduces a unique 10-factor scorecard for assessing potential success. From data analysis on 40,000 mergers over 40 years to the challenges and market trends affecting merger outcomes, we’ll explore why up to 75% of mergers fail and how decision-makers often benefit at the expense of employees and shareholders.

Whether you're an entrepreneur looking to navigate M&As or a data enthusiast curious about the numbers behind these strategic moves, this episode offers a data-driven look at the forces shaping mergers and their real-world impacts.

Show Notes

The M&A Trap Book Link (no affiliate) https://www.amazon.com/Failure-Trap-Mergers-Acquisitions-Succeed/dp/1394204760

Highlights

00:00 Exploring data science, AI, mergers with experts.

04:43 Extensive data-driven analysis of mergers' failures.

09:22 Investment bankers pressure companies to finalize acquisitions.

11:15 Managers get bonuses for concluding acquisition deals.

14:26 Global economy affected; star performers leave.

17:32 Mergers often lead to employee departures, layoffs.

20:24 Managed data engineering team during Unisys acquisition.

26:28 Analogies highlight misapplication of causal thinking.

28:58 Complex model reveals hidden variable impact.

31:01 Correlation can mislead; avoid single-focus traps.

37:14 Comprehensive analysis of acquisitions and their impacts.

38:39 Analyzed LinkedIn data on employee turnover trends.

41:50 Creative metric developed for private acquisition premium.

46:01 Acquisitions are widespread, impacting various industries significantly.

52:11 Unique 10-factor acquisition scorecard predicts success.

55:45 Deep dive into mergers and acquisitions data.

Speaker Bios

Baruch Lev is a professor emeritus at NYU Stern School of Business, where he has taught and conducted research on mergers and acquisitions for decades. He worked formerly at UC Berkeley and the University of Chicago. His work has been widely cited in academic and professional circles (over 63,000 Google Scholar citations), and he is a leading authority on corporate finance and valuation.

Feng Gu is a professor of accounting at the University at Buffalo and has extensive experience in analyzing the financial aspects of corporate acquisitions. His research focuses on the economic consequences of corporate decisions and has been published in top-tier academic journals.

302 episod

#Data Science #Science #Data Driven #Biology #Data Points #Tech #Math

Data Driven

Baruch Lev and Feng Gu on Data Driven Mergers and Why Most Deals Fail

Data Driven

175 subscribers

published about a year ago

Kongsi

MP3•Laman utama episod

Show Notes

The M&A Trap Book Link (no affiliate) https://www.amazon.com/Failure-Trap-Mergers-Acquisitions-Succeed/dp/1394204760

Highlights

00:00 Exploring data science, AI, mergers with experts.

04:43 Extensive data-driven analysis of mergers' failures.

09:22 Investment bankers pressure companies to finalize acquisitions.

11:15 Managers get bonuses for concluding acquisition deals.

14:26 Global economy affected; star performers leave.

17:32 Mergers often lead to employee departures, layoffs.

20:24 Managed data engineering team during Unisys acquisition.

26:28 Analogies highlight misapplication of causal thinking.

28:58 Complex model reveals hidden variable impact.

31:01 Correlation can mislead; avoid single-focus traps.

37:14 Comprehensive analysis of acquisitions and their impacts.

38:39 Analyzed LinkedIn data on employee turnover trends.

41:50 Creative metric developed for private acquisition premium.

46:01 Acquisitions are widespread, impacting various industries significantly.

52:11 Unique 10-factor acquisition scorecard predicts success.

55:45 Deep dive into mergers and acquisitions data.

Speaker Bios

302 episod

#Data Science #Science #Data Driven #Biology #Data Points #Tech #Math

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56:56

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The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

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Data Driven « » Baruch Lev and Feng Gu on Data Driven Mergers and Why Most Deals Fail

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Baruch Lev and Feng Gu on Data Driven Mergers and Why Most Deals Fail

Show Notes

Highlights

Speaker Bios

Podcast Berbaloi untuk Didengar

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The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

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The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About

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Baruch Lev and Feng Gu on Data Driven Mergers and Why Most Deals Fail