Emotional Firewalls: Mastering EQ to Outsmart Global Cyber Threats

Cyber Crime Junkies

Cybercrime Junkies Podcast interviews former NATO specialist and international intelligence expert, Nadja El Fertasi, about the role played by emotional intelligence in cyber security and Emotional Intelligence in AI.

We discuss emotional firewalls, learning EQ (emotional intelligence) and how it can stop social engineering attacks, how international law enforcement leverages Emotional Intelligence, and how it can be learned and trained.

Find more on Nadja here: https://www.thrivewitheq.com/
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1. Intro-background (00:00:00)

2. Importance of Emotional Intelligence in Preventing Social Engineering and Fraud (00:04:30)

3. Defining Emotional Intelligence and its Role in Cyber Resilience (00:07:56)

4. The Cultural and Behavioral Change in Cybersecurity (00:12:13)

5. The Importance of Building Emotional Resilience and Trust (00:22:35)

6. Preparing for Cyber Risks and Developing Emotional Firewalls (00:28:54)

7. Integrating Emotional Intelligence into Security Awareness Training (00:37:36)

8. The Significance of Fraud in the Current Societal Moment (00:40:32)

9. Conclusion and Call to Action (00:45:22)