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The one with the CX tasting menu - Courtney LeBlanc CX #OpenToWork E174
Manage episode 428067626 series 3007501
Kandungan disediakan oleh Rick Denton. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Rick Denton atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
đ¤đď¸This monthâs CX #OpenToWork seeker knows CX gets to influence all parts of the business in âThe one with the CX tasting menuâ with Courtney LeBlanc in CX Passport Episode 174đ§ Whatâs in the episode?...
CHAPTERS
0:00 Introduction
4:19 What draws you to Customer Experience?
7:30 Creating CX customers want
13:35 How does Customer Experience create tangible business value
17:29 1st Class Lounge
23:31 How can companies improve CX today?
26:00 How to help improve CX
28:24 Whatâs next for Courtney and customer experience?
29:18 Contact info and closing
If you like CX Passport, I have 3 quick requests:
â Subscribe to the CX Passport YouTube channel youtube.com/@cxpassport
â Join other âCX travelersâ with the weekly CX Passport newsletter www.cxpassport.com
â Accelerate business growthđ by improving customer experience www.ex4cx.com/services
I'm Rick Denton and I believe the best meals are served outside and require a passport
Episode resources:
Courtney LinkedIn: https://www.linkedin.com/in/courtney-leblanc-426920b3/
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