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Leo Lopez - Calltastic - The Top 5 Mistakes Startups Make With CX
Manage episode 431860021 series 3561395
Kandungan disediakan oleh Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Mark Hillary and Peter Ryan, Mark Hillary, and Peter Ryan atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Leo Lopez is the co-founder and principal consultant at Calltastic, an advisory firm focused on helping startups and small businesses. He is based in Los Angeles, California.
Leo has over 30 years experience in contact center operations and he is now using this expertise to help startups improve their customer service processes. In this conversation with Peter Ryan he outlines the top five mistakes that startups and small companies make when engaging with their customers.
336 episod
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