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Kandungan disediakan oleh Dom Nicastro. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Dom Nicastro atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Customer Experience and a Looming Recession

26:06
 
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Manage episode 348354794 series 2883074
Kandungan disediakan oleh Dom Nicastro. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Dom Nicastro atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

A recession can be like preparing to go backpacking. You have to decide what you need, what’s unnecessary and what might potentially weigh you down.

CX leaders have to make similar decisions to successfully trek the current economic landscape. They too have to pick and choose needs, cull waste and protect the integrity of their teams — all while serving their customers flawlessly.

Tina Dobie is the chief customer officer at Calendly. In this episode, she discusses how to think about doing more with less while still driving marketing leads, keeping customers close and your customer support agents inspired.

We caught up with Tina in our latest CX Decoded podcast.

  continue reading

66 episod

Artwork
iconKongsi
 
Manage episode 348354794 series 2883074
Kandungan disediakan oleh Dom Nicastro. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Dom Nicastro atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

A recession can be like preparing to go backpacking. You have to decide what you need, what’s unnecessary and what might potentially weigh you down.

CX leaders have to make similar decisions to successfully trek the current economic landscape. They too have to pick and choose needs, cull waste and protect the integrity of their teams — all while serving their customers flawlessly.

Tina Dobie is the chief customer officer at Calendly. In this episode, she discusses how to think about doing more with less while still driving marketing leads, keeping customers close and your customer support agents inspired.

We caught up with Tina in our latest CX Decoded podcast.

  continue reading

66 episod

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