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Episode 9: Workforce Management Pillar 6: Productivity
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Join Brian and Gary on the sixth pillar in the WFM Business Practice: Productivity. We define Productivity as “units of work placed or produced per man hour.” And it’s not to be confused with Earned Value Analysis, that’s a management and planning technique that measures productivity. Measuring it against your Labor Plan can alert you to profit fade before it’s too late.
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