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#201: The One Thing You Might Be Overlooking That Fuels Customer Loyalty

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Manage episode 450741869 series 127466
Kandungan disediakan oleh Business Made Simple. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Business Made Simple atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Delivering exceptional customer service can feel taxing, especially when you’re juggling multiple roles in your business. It’s easy to think that “good enough” is sufficient, but the truth is, it’s the small, thoughtful actions that leave the biggest impact on your customers. If you’ve ever struggled with handling tough customer interactions or wondered how to wow your clients without breaking the bank, you’re not alone. What if elevating your customer experience could be simpler (and more affordable) than you think?

In this episode, hosts Bobby Richards and James Sweeting sit down with Kelley Kirker, Director of Customer Experience at Business Made Simple, to reveal practical strategies for transforming customer interactions from ordinary to extraordinary. Learn how to streamline your processes, respond quickly with empathy, and surprise customers in ways that build trust and word-of-mouth marketing. Tune in and get actionable steps to create a standout customer experience that drives real business growth.

--

FIND OUT YOU CAN START AND GROW A SUCCESSFUL COACHING BUSINESS AT CoachBuilder.com.

FIND AND FOLLOW US ON INSTAGRAM: Instagram.com/BusinessMadeSimple

  continue reading

489 episod

Artwork
iconKongsi
 
Manage episode 450741869 series 127466
Kandungan disediakan oleh Business Made Simple. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Business Made Simple atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Delivering exceptional customer service can feel taxing, especially when you’re juggling multiple roles in your business. It’s easy to think that “good enough” is sufficient, but the truth is, it’s the small, thoughtful actions that leave the biggest impact on your customers. If you’ve ever struggled with handling tough customer interactions or wondered how to wow your clients without breaking the bank, you’re not alone. What if elevating your customer experience could be simpler (and more affordable) than you think?

In this episode, hosts Bobby Richards and James Sweeting sit down with Kelley Kirker, Director of Customer Experience at Business Made Simple, to reveal practical strategies for transforming customer interactions from ordinary to extraordinary. Learn how to streamline your processes, respond quickly with empathy, and surprise customers in ways that build trust and word-of-mouth marketing. Tune in and get actionable steps to create a standout customer experience that drives real business growth.

--

FIND OUT YOU CAN START AND GROW A SUCCESSFUL COACHING BUSINESS AT CoachBuilder.com.

FIND AND FOLLOW US ON INSTAGRAM: Instagram.com/BusinessMadeSimple

  continue reading

489 episod

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