271: Remastered | Scaling a Non-Profit Organization - the Story of Emily Miller

Business Infrastructure - Curing Back Office Blues

We’re finishing 2023 the same way we started it – with our most popular episode to date. It comes from our original business infrastructure masterclass season.

In this remastered episode, you’ll hear the story of Emily Miller – a fictitious character from the book, Behind the Façade: How to Structure Company Operations for Sustainable Success.

She is the founder and Executive Director of a fast-growing non-profit. An appearance on a daytime talk show goals viral, giving the non-profit unprecedented exposure. Sadly, it also exposes Emily’s leadership weakness.

When she learns the non-profit’s board is threatening to replace her, she springs into action by hiring a consultant who introduces her to the Business Parts Analysis – the first element of building business infrastructure. This helps secure her future and reputation.

This is a storytelling format that we hope you enjoy and will leave you inspired to improve your organization’s operations. As you close the door on 2023, and open a new one for 2024, may you take the lessons learned from this season of remastered episodes to grow and scale in a way you never thought possible!

🔗 Access Show Notes at BusinessInfrastructure.TV.

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© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.