21. Branding Automotive Repair with Zar Syed Part 1
Manage episode 306282447 series 2862937
Zar Syed is the owner of Mechanic one, an automotive repair shop in Canton, Michigan. Although automotive repair is not usually associated with good branding, Zar has made a conscious effort to change this perception, and the results show. Mechanic One has been featured in Ratchet and Wrench, a leading magazine that covers the best in Automotive Repair and has been selected four years in a row for the best of Canton Awards for Auto Repair shops.
In this episode, Zar shares tons of wisdom about leadership, operating a business, customer service, knowing your audience, and much much more. He’s been running auto repair shops for over a decade and is extremely generous with what he’s learned. This episode is a must listen for anyone that wants to improve their customer service or just grow their brand in general.
Key Takeaways:
1. You don't need permission from anyone to provide value to the world
2. Don't be afraid to ask people for reviews
65 episod