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Design Leadership - Holding the Shit Umbrella
Manage episode 434432834 series 3573400
Kandungan disediakan oleh Mollie Cox and Claire Flowers, Mollie Cox, and Claire Flowers. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Mollie Cox and Claire Flowers, Mollie Cox, and Claire Flowers atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
An interview with Thom Rimmer, a global design leader with over a decade of experience building industry-leading products and developing a culture of design as a competitive business advantage. The discussion covered:
- Thom's background, including his transition from working at agencies to the world of SaaS.
- His experience at Huddle, a sports tech company, where he worked on globally distributed product teams, managed designers, and helped bring products to coaches and athletes worldwide.
- The challenges of working on a hardware product (a camera) at Huddle, including building a team, overcoming technical hurdles, and convincing stakeholders of the opportunity.
- Thom's decision to leave Huddle at the peak of its success and join Intercom, a B2B customer support SaaS company, to seek new challenges and growth opportunities.
- Insights into building trust and relationships with teams, handling failures and maintaining motivation, and being a leader who protects their team while giving them credit for successes.
Key Moments
(1:11) - Guest Introduction
(2:46) - Globally Distributed Teams at Huddle
(12:21) - Designer Relationships with Product Managers
(18:11) - Leaving Huddle and Joining Intercom
(20:44) - The importance of knowing how to sell your work
(41:00) - If you're not failing then you're not trying hard enough
(47:42) - Advice for Product Managers
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