Best of 2024: Shop Leadership & Management Advice (Replay)

Beyond the Wrench

To kick off the holiday season, we thought it’d be fun to reshare an exciting episode from earlier this year. In this episode throwback, John Spence, one of the top business experts in the world, author, CEO, and speaker, offers key leadership and management advice. He covers the elements of a good culture, the importance of caring for your people, and the impact that keeping toxic high-performing people can have on your business.
View the video podcast on YouTube

About Our Guest:
John Spence
CEO, John Spence LLC
[e-mail]
About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[e-mail] | 608.716.2122
WrenchWay Resources:
Salary Comparison Tool - See pay information for automotive, diesel, and collision technicians near you at wrenchway.com/pay.
Technicians & Students - Looking for the best shops or dealerships to work at? Check out wrenchway.com/shops.
Shops & Dealerships - Want to find quality technicians, connect with schools, and support the auto and diesel industry? Learn about WrenchWay Top Shop Memberships.
Auto, Diesel, or Tech Ed Instructors - Need help getting resources for your program and connecting with industry? We have free solutions for you on WrenchWay.
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1. Best of 2024: Shop Leadership & Management Advice (Replay) (00:00:00)

2. What’s New with John (00:05:18)

3. Moral Love for Your People (00:16:57)

4. Keeping Toxic High Performers (00:29:49)

5. Elements of a Good Culture (00:37:25)

6. Symbol Management (00:50:42)