The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
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Kandungan disediakan oleh Nick Palkowski, Steve Shallenberger: Successful Entrepreneur, Motivational Speaker, Bestselling Author | Rob Shallenberger: Former Fighter Pilot, Executive Coach, and Corporate Trainer. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Nick Palkowski, Steve Shallenberger: Successful Entrepreneur, Motivational Speaker, Bestselling Author | Rob Shallenberger: Former Fighter Pilot, Executive Coach, and Corporate Trainer atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Sama dengan Becoming Your Best | The Principles of Highly Successful Leaders
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
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continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
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continue reading
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
For most aspiring online entrepreneurs, “making it” means achieving success in your business. But what exactly is business success anyway? And how do outwardly successful online entrepreneurs define "making it"? Here at Mirasee FM, we wanted to find out, so we asked a group of diverse online business owners what success means to them. Their answers and insights surprised, moved, and inspired us. In this podcast, accomplished online entrepreneurs discuss what making it means to them, provide ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
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The best sales leaders in the world are revealing their points of view, playbooks, and tried and true tactics...only on Reveal: The Revenue Intelligence Podcast. Join us each month as host Dana Feldman digs deep into the world of the sales leaders she admires and aspires to be from some of the largest and most prominent organizations. Whether you're a CRO or aspiring to be one, these conversations will help you lead teams well, surpass revenue goals, and stay ahead of industry trends. Dana F ...
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Player FM - Aplikasi Podcast
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Episode 435 - Make Them Smile: Why Customer Satisfaction is the Key to Sustainable Growth with Dr. Sulman Ahmed
Manage episode 424211555 series 2629426
Kandungan disediakan oleh Nick Palkowski, Steve Shallenberger: Successful Entrepreneur, Motivational Speaker, Bestselling Author | Rob Shallenberger: Former Fighter Pilot, Executive Coach, and Corporate Trainer. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Nick Palkowski, Steve Shallenberger: Successful Entrepreneur, Motivational Speaker, Bestselling Author | Rob Shallenberger: Former Fighter Pilot, Executive Coach, and Corporate Trainer atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Can cultural shifts transform an entire industry?
Meet Dr. Sulman Ahmed, who, by following his deeply rooted belief in customer service excellence reshaped his industry and transformed his business into a massive success.
In this episode, we learn from Dr. Sulman Ahmed about the difference adjusting a company's culture to customer satisfaction can make, how to face life challenges with resilience and perspective, and why having a clear vision is crucial to succeed. Dr. Ahmed is the Chairman and CEO of DECA Dental and the Author of "Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth."
He is passionate about putting customers' needs first and developed a patient-centered model that turned DECA Dental into a reference for excellence, the recipient of several awards, honors, and recognitions. Dr. Ahmed also achieved many honors and awards, like the Ernst & Young’s Entrepreneur of the Year in 2017 and Glassdoor’s Top CEOs list in 2021, among many others.
Throughout our conversation, Dr. Ahmed shared the story of how he went from being homesick and almost returning to Zimbabwe to owning and leading one of the largest privately held dental companies in the US. You'll also hear Dr. Ahmed's thoughts on effective leadership, building a legacy, the benefits of shaping a culture focused on customer satisfaction, and much more.
Tune in to Episode 435 and discover why making your customers smile is the shortcut to experiencing rapid and sustainable growth in your business.
Some Questions I Ask:
Please tell us about yourself, your background, and any turning points that had a significant impact on your life (2:40)
When did you realize it was time to start working on your business instead of in your business? (12:00)
In This Episode, You Will Learn:
Dr. Ahmed talks about why he decided to write his book (7:00)
It takes ten years of being good every day to become great at something (10:00)
Dr. Ahmed shares one of the most important lessons he learned as an entrepreneur (14:40)
Why you should "make things personal" (16:40)
Connect with Dr. Sulman Ahmed:
Book: Dr. Sulman Ahmed - Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth
Becoming Your Best Resources:
Becoming Your Best University Website
Email: support@becomingyourbest.com
Book: Becoming Your Best: The 12 Principles of Highly Successful Leaders
Book: Conquer Anxiety: How to Overcome Anxiety and Optimize Your Performance
Facebook Group – Conquer Anxiety
Hosted on Acast. See acast.com/privacy for more information.
446 episod
Episode 435 - Make Them Smile: Why Customer Satisfaction is the Key to Sustainable Growth with Dr. Sulman Ahmed
Becoming Your Best | The Principles of Highly Successful Leaders
Kongsi
Manage episode 424211555 series 2629426
Kandungan disediakan oleh Nick Palkowski, Steve Shallenberger: Successful Entrepreneur, Motivational Speaker, Bestselling Author | Rob Shallenberger: Former Fighter Pilot, Executive Coach, and Corporate Trainer. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Nick Palkowski, Steve Shallenberger: Successful Entrepreneur, Motivational Speaker, Bestselling Author | Rob Shallenberger: Former Fighter Pilot, Executive Coach, and Corporate Trainer atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Can cultural shifts transform an entire industry?
Meet Dr. Sulman Ahmed, who, by following his deeply rooted belief in customer service excellence reshaped his industry and transformed his business into a massive success.
In this episode, we learn from Dr. Sulman Ahmed about the difference adjusting a company's culture to customer satisfaction can make, how to face life challenges with resilience and perspective, and why having a clear vision is crucial to succeed. Dr. Ahmed is the Chairman and CEO of DECA Dental and the Author of "Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth."
He is passionate about putting customers' needs first and developed a patient-centered model that turned DECA Dental into a reference for excellence, the recipient of several awards, honors, and recognitions. Dr. Ahmed also achieved many honors and awards, like the Ernst & Young’s Entrepreneur of the Year in 2017 and Glassdoor’s Top CEOs list in 2021, among many others.
Throughout our conversation, Dr. Ahmed shared the story of how he went from being homesick and almost returning to Zimbabwe to owning and leading one of the largest privately held dental companies in the US. You'll also hear Dr. Ahmed's thoughts on effective leadership, building a legacy, the benefits of shaping a culture focused on customer satisfaction, and much more.
Tune in to Episode 435 and discover why making your customers smile is the shortcut to experiencing rapid and sustainable growth in your business.
Some Questions I Ask:
Please tell us about yourself, your background, and any turning points that had a significant impact on your life (2:40)
When did you realize it was time to start working on your business instead of in your business? (12:00)
In This Episode, You Will Learn:
Dr. Ahmed talks about why he decided to write his book (7:00)
It takes ten years of being good every day to become great at something (10:00)
Dr. Ahmed shares one of the most important lessons he learned as an entrepreneur (14:40)
Why you should "make things personal" (16:40)
Connect with Dr. Sulman Ahmed:
Book: Dr. Sulman Ahmed - Make Them Smile: Why Customer Satisfaction Is the Key to Rapid and Sustainable Growth
Becoming Your Best Resources:
Becoming Your Best University Website
Email: support@becomingyourbest.com
Book: Becoming Your Best: The 12 Principles of Highly Successful Leaders
Book: Conquer Anxiety: How to Overcome Anxiety and Optimize Your Performance
Facebook Group – Conquer Anxiety
Hosted on Acast. See acast.com/privacy for more information.
446 episod
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Sama dengan Becoming Your Best | The Principles of Highly Successful Leaders
The Village Global podcast takes you inside the world of venture capital and technology, featuring enlightening interviews with entrepreneurs, investors and tech industry leaders. Learn more at www.villageglobal.vc.
…
continue reading
How can business help solve society’s biggest challenges? Welcome to Series 3 of Take on Tomorrow, the award-winning podcast from PwC that examines the biggest problems facing society and the role business can—and should—play in solving them. This series, we’re welcoming broadcaster and journalist Femi Oke to the show. She joins podcaster and journalist Lizzie O’Leary, and together with industry innovators, tech trailblazers and visionary leaders from around the globe, they’ll explore timely ...
…
continue reading
Outsource Acelerator Podcast, hosted by Derek Gallimore, explores business and outsourcing mastery. Inside-knowledge from the outsourcing capital of the world - Manila, Philippines.
…
continue reading
Welcome to the What’s Next! Podcast. I’ve met so many brilliant people as I traveled the globe and have had some fascinating conversations that I’ve wished had been recorded so I could share them with you - this podcast was a way for me to recreate those moments and let you in on some fantastic insights. My current conversations center around one objective: what's next for companies and individuals as they look to innovate and grow. I hope these conversations inspire you as much as they have ...
…
continue reading
Rachel Cooke is your guide to leadership and communication, helping you craft a workplace environment you can feel good about. She’ll share tips to help you balance your work and personal life, effectively invest your time, and be mindful about where you’re devoting your energy. Let Rachel help you navigate your path to success—however you define it.
…
continue reading
A top podcast for healthcare leaders, with over one million downloads, Radio Advisory is your weekly download on how to untangle the industry's most pressing challenges to help leaders like you make the best business decisions for your organization. From unpacking major trends in care delivery—like site-of-care shifts and the rise of high-cost drugs—to demystifying stakeholder dynamics, to shining a spotlight on priorities that may get overlooked, we're here to help. Our hosts and seasoned r ...
…
continue reading
Join host and Harvard Business School Online Creative Director Chris Linnane as he sits down with HBS faculty to discuss business education in a way that’s both entertaining and insightful. The Parlor Room is your key to breaking down academic theory without sacrificing depth—all while gaining practical takeaways for navigating the business world.
…
continue reading
For most aspiring online entrepreneurs, “making it” means achieving success in your business. But what exactly is business success anyway? And how do outwardly successful online entrepreneurs define "making it"? Here at Mirasee FM, we wanted to find out, so we asked a group of diverse online business owners what success means to them. Their answers and insights surprised, moved, and inspired us. In this podcast, accomplished online entrepreneurs discuss what making it means to them, provide ...
…
continue reading
Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
The best sales leaders in the world are revealing their points of view, playbooks, and tried and true tactics...only on Reveal: The Revenue Intelligence Podcast. Join us each month as host Dana Feldman digs deep into the world of the sales leaders she admires and aspires to be from some of the largest and most prominent organizations. Whether you're a CRO or aspiring to be one, these conversations will help you lead teams well, surpass revenue goals, and stay ahead of industry trends. Dana F ...
…
continue reading
Player FM - Aplikasi Podcast
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