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Insights Unlocked


1 How Anthropologie gets omnichannel right (and what to learn) 27:29
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Episode web page: https://tinyurl.com/2b3dz2z8 ----------------------- Rate Insights Unlocked and write a review If you appreciate Insights Unlocked , please give it a rating and a review. Visit Apple Podcasts, pull up the Insights Unlocked show page and scroll to the bottom of the screen. Below the trailers, you'll find Ratings and Reviews. Click on a star rating. Scroll down past the highlighted review and click on "Write a Review." You'll make my day. ----------------------- In this episode of Insights Unlocked , we explore the evolving landscape of omnichannel strategies with Kate MacCabe, founder of Flywheel Strategy. With nearly two decades of experience in digital strategy and product management, Kate shares her insights on bridging internal silos, leveraging customer insights, and designing omnichannel experiences that truly resonate. From the early days of DTC growth to today’s complex, multi-touchpoint customer journeys, Kate explains why omnichannel is no longer optional—it’s essential. She highlights a standout example from Anthropologie, demonstrating how brands can create a unified customer experience across digital and physical spaces. Whether you’re a marketing leader, UX strategist, or product manager, this episode is packed with actionable advice on aligning teams, integrating user feedback, and building a future-proof omnichannel strategy. Key Takeaways: ✅ Omnichannel vs. Multichannel: Many brands think they’re omnichannel, but they’re really just multichannel. Kate breaks down the difference and how to shift toward true integration. ✅ Anthropologie’s Success Story: Learn how this brand seamlessly blended physical and digital experiences to create a memorable, data-driven customer journey. ✅ User Feedback is the Secret Weapon: Discover how continuous user testing—before, during, and after a launch—helps brands fine-tune their strategies and avoid costly mistakes. ✅ Aligning Teams for Success: Cross-functional collaboration is critical. Kate shares tips on breaking down silos between marketing, product, and development teams. ✅ Emerging Tech & Omnichannel: Instead of chasing the latest tech trends, Kate advises businesses to define their strategic goals first—then leverage AI, AR, and other innovations to enhance the customer experience. Quotes from the Episode: 💬 "Omnichannel isn’t just about being everywhere; it’s about creating seamless bridges between every touchpoint a customer interacts with." – Kate MacCabe 💬 "Companies that truly listen to their users—through qualitative and quantitative insights—are the ones that thrive in today’s competitive landscape." – Kate MacCabe Resources & Links: 🔗 Learn more about Flywheel Strategy 🔗 Connect with Kate MacCabe on LinkedIn 🔗 Explore UserTesting for customer insights for marketers…
Interview with Kenneth and Chisom from Lagos, Nigeria (Celebrate Generosity)
Manage episode 446701689 series 1946655
Kandungan disediakan oleh Anthem Thousand Oaks. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Anthem Thousand Oaks atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Kenneth and Chisom are church planters in Lagos, Nigeria who we are thrilled to support through Celebrate Generosity this year!
266 episod
Manage episode 446701689 series 1946655
Kandungan disediakan oleh Anthem Thousand Oaks. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Anthem Thousand Oaks atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
Kenneth and Chisom are church planters in Lagos, Nigeria who we are thrilled to support through Celebrate Generosity this year!
266 episod
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Anthem Thousand Oaks Teaching

1 Exodus 3 - Matt Larson - Mar 30, 2025 41:29
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1 Exodus 2 - Matt Larson - Mar 23, 2025 42:28
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1 Exodus 1 - Bert Alcorn - Mar 13, 2025 46:57
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1 Genesis 5 - Rob Patterson - Mar 9, 2025 38:09
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1 Genesis 4 - Matt Larson - Mar 2, 2025 47:10
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1 Genesis 3 - Bert Alcorn - Feb 23, 2025 48:26
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1 Genesis 2 - Matt Larson - Feb 16, 2025 46:42
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1 Genesis 1 - Matt Larson - Feb 9, 2025 41:57
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1 Serving As a Hub for Kingdom Adventure - Matt Larson - Feb 2, 2025 39:52
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1 Sent among neighbors & nations - Matt Larson - Jan 26, 2025 42:28
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1 People of God's Presence - Matt Larson - Jan 19, 2025 49:03
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1 People of God's Presence - Matt Larson - Jan 12, 2025 50:17
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1 Looking Forward - Jan 5, 2025 - Bert Alcorn 48:41
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1 Love in an age of Counterfeits - Dec 22, 2024 - Bert Alcorn 38:03
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1 Joy in an age of Frustration - Dec 15, 2024 - Matt Larson 46:13
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