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21: Key takeaways from implementing MLR systems with Lesly Marban, CEO & Founder of Diberin Solutions
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Lesly Marban, Founder & CEO of Diberin Solutions, joins Amend & Progress to talk about implementing MLR systems into global enterprises. The conversation covers topics including:
- Reassessing current processes to identify pitfalls
- Building a coalition to manage change
- Setting benchmarks to measure the system’s impact
Key timestamps:
0:00 - Intro
5:46 - State of content review before a MLR system
8:25 - Impact of an ineffective review system
11:30 - Implementing an MLR Solution
16:25 - Establishing an organization wide goal
22:38 - Importance of benchmarking in a review process
29:10 - Key takeaway on implementing change
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