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Kandungan disediakan oleh Daniel Faggella. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Daniel Faggella atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.
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Point of Sale and Point of Need Use Cases in Financial Services - with Kit Cox of Enate

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Manage episode 453254047 series 2526416
Kandungan disediakan oleh Daniel Faggella. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Daniel Faggella atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Today’s guest is Enate Founder and CTO, Kit Cox. Enate makes a comprehensive AI-enhanced business orchestration platform to empower organizations to deliver exceptional services with precision and efficiency. Kit returns to the program to discuss specific use cases that showcase the potential of AI in enhancing customer interactions at critical points in financial services. At the point of sale, AI technologies like sentiment analysis, email triage, and data analysis streamline customer engagement. At the point of need, AI tools play a crucial role in fraud detection, lost card scenarios, and handling complex insurance claims, showing how automation can improve responsiveness and accuracy in high-stakes moments.

  continue reading

159 episod

Artwork
iconKongsi
 
Manage episode 453254047 series 2526416
Kandungan disediakan oleh Daniel Faggella. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Daniel Faggella atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

Today’s guest is Enate Founder and CTO, Kit Cox. Enate makes a comprehensive AI-enhanced business orchestration platform to empower organizations to deliver exceptional services with precision and efficiency. Kit returns to the program to discuss specific use cases that showcase the potential of AI in enhancing customer interactions at critical points in financial services. At the point of sale, AI technologies like sentiment analysis, email triage, and data analysis streamline customer engagement. At the point of need, AI tools play a crucial role in fraud detection, lost card scenarios, and handling complex insurance claims, showing how automation can improve responsiveness and accuracy in high-stakes moments.

  continue reading

159 episod

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