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Ep 3: Customer Service - Going Above and Beyond

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Manage episode 449269963 series 3170396
Kandungan disediakan oleh Loystar. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Loystar atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

In this special Customer Service Week episode of Above and Beyond, we dive deep into the importance of exceptional customer service and experience. This week’s theme aligns perfectly with the ethos of our podcast, so we couldn’t miss the opportunity to explore what it truly means to go above and beyond for our customers.

Joining us is Abimbola of Zahar Beige, who shares insights into customer service excellence from both employer and employee perspectives. Together, we discuss the critical roles each plays within a business to create memorable, lasting customer relationships. We’ll unpack strategies for setting up effective processes, creating a customer-focused culture, and ensuring your business is always at the top of its game.

After all, customers are the lifeblood of any business, and providing them with exceptional experiences is key to success. Tune in as we explore how to elevate your customer service to new heights!

Looking to enhance your customer loyalty? Loystar offers the tools and support you need to keep customers coming back. Because at the end of the day, great service and loyalty go hand-in-hand. Learn more at loystar.co

  continue reading

4 episod

Artwork
iconKongsi
 
Manage episode 449269963 series 3170396
Kandungan disediakan oleh Loystar. Semua kandungan podcast termasuk episod, grafik dan perihalan podcast dimuat naik dan disediakan terus oleh Loystar atau rakan kongsi platform podcast mereka. Jika anda percaya seseorang menggunakan karya berhak cipta anda tanpa kebenaran anda, anda boleh mengikuti proses yang digariskan di sini https://ms.player.fm/legal.

In this special Customer Service Week episode of Above and Beyond, we dive deep into the importance of exceptional customer service and experience. This week’s theme aligns perfectly with the ethos of our podcast, so we couldn’t miss the opportunity to explore what it truly means to go above and beyond for our customers.

Joining us is Abimbola of Zahar Beige, who shares insights into customer service excellence from both employer and employee perspectives. Together, we discuss the critical roles each plays within a business to create memorable, lasting customer relationships. We’ll unpack strategies for setting up effective processes, creating a customer-focused culture, and ensuring your business is always at the top of its game.

After all, customers are the lifeblood of any business, and providing them with exceptional experiences is key to success. Tune in as we explore how to elevate your customer service to new heights!

Looking to enhance your customer loyalty? Loystar offers the tools and support you need to keep customers coming back. Because at the end of the day, great service and loyalty go hand-in-hand. Learn more at loystar.co

  continue reading

4 episod

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