Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a…

Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based …

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and bankful From major retailers all the way down to small online stores, merchants are gearing up for holiday season sales. What’s different this year for online retailers? What should they embrace, what should they look out for, and how can they leverage holiday sales…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Chargebacks can be one of the most frustrating – and costly – aspects of running a retail business. What started as a consumer protection has become a weapon too often used against merchants. Is there anything merchants can do to protect themselves? Listen as we look at…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Basis Theory Many emerging payment methods are built around tokenization. Replacing sensitive card data with temporary identifiers makes tokenization a powerful, cost-effective way to offer transaction security. Is it powerful enough to finally KO chargebacks stemmi…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Merchant-Accounts.ca Merchants have cause to worry about customer disputes. But did you know your payment processor is concerned about your chargebacks, as well? If you get too many claims, they could get fined. To avoid that risk, some processors may simply close y…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway Card-not-present transactions are a huge opportunity for fraudsters. When customers are victims of fraud, they lose trust in you. Luckily, there are ways to leverage payment data to prevent fraudulent transactions and retain the confidence of your customers. …

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Banks, processors, and especially merchants are understandably concerned with rising chargeback volume. But do consumers share this concern? Do they really even understand chargebacks at all? We explore the findings of the 2024 Cardholder Dispute Index. Based on a surve…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and AirlinePros For airlines seeking to venture into new markets, it’s crucial to grasp the full spectrum of possibilities and hurdles. While new markets can augment your earnings, they also introduce new uncertainties, including currency exchanges and chargebacks. List…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 As fraudsters get bolder and consumers get more savvy, merchants need more sophisticated tools for preventing, managing, and recovering revenue from illegitimate chargebacks. In this webinar we explored the substantial benefits of a true end-to-end chargeback technology…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Redbridge There’s no lack of data when it comes to payments; we’re practically drowning in data. Without a way to leverage it, however, all that information is essentially useless. Is there a way we can actually benefit from this information? We discuss ways of usin…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Are friendly fraud and chargeback abuse really issues? Are solution attempts by banks and card networks having any effect? See what over 300 merchants are saying about chargebacks and the impact fraud is having across all verticals. In this webinar, we explore the curre…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911. The latest edition of Visa’s core rules introduced the Compelling Evidence 3.0 initiative. This new ruleset expands the range of documentation you can use to help undo an invalid customer dispute. But, what evidence will qualify? How will this work alongside Order Insi…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payline Globally, credit card payments account for only ⅓ of online retail. So what other kinds of payments are consumers using? Will offering alternative payment options increase customer loyalty or just lead to checkout friction? In this webinar, we look at why me…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 Accountants working with e-commerce retailers need to understand the dangers of friendly fraud chargebacks: illegitimate credit card charges that are forcibly reversed by the cardholder’s bank. This large and growing threat can be crippling to businesses. Chargeback acc…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FiveBy Retail fraud and chargebacks have always been a threat, but the rise of eCommerce has compounded that danger on a global scale. Events from around the world can cause ripple effects that impact merchants on a local level. The war in the Ukraine, for example, …

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911. Automating the chargeback representment process can make it more efficient, but will it be as effective? Can artificial intelligence communicate the intricate details well enough to win a reversal? What sort of long-term impacts can automation have on downstream result…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Digital Commerce 360 Chargebacks are evolving, but is the situation getting better? What’s changed for merchants over the last few months? And what new threats they are seeing just over the horizon? Based on the Chargeback Field Report 2022, we offer a realistic loo…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Verifone The global economy is expanding. Selling internationally is rapidly becoming a necessity for online success. But is opening your online store to other countries really that simple? In this webinar, we talk about localization, and the benefits of tailoring e…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway. The payments space is evolving. Technology is changing fast—why not make that change work in your favor? We’ll explore how the surge in online transactions exceeded expectations, as well as the opportunities and challenges of the new payments ecosystem. We’l…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Shipmonk Fulfillment and delivery are not only essential parts of building your brand, they’re also an excellent opportunity to promote your brand. With a little creativity, you can leverage the unboxing process to “wow” your customers and reduce churn. Best of all,…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911, Microsoft and Mastercard. Can collaboration assist in driving down chargebacks? What role can acquirers play in expanding the chargeback lifecycle? What benefits can we expect by expanding the dispute collaboration model to include Acquirers? Hear from experts from Mic…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Vesta As eCommerce fraud continues to surge, many online merchants have tightened their security rules in an effort to thwart fraudsters and prevent more chargebacks. Unfortunately, these efforts often backfire. False declines have become a costlier problem than fra…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 The COVID-19 crisis forever changed the retail landscape. In some instances, eCommerce saw a decade’s growth in just 90 days. Is it enough to offset the rise in chargebacks? See what over 400 merchants are saying about chargebacks and the impact of a global pandemic. Th…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911. In this Q & A-based webinar, we look at some of the terms commonly used to talk about chargeback prevention. We explain what these acronyms mean, and how to know if these tools are right for your business. Prevention options: Learn what chargeback prevention tools are …

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and BlueSnap Online fraud is an ever-evolving landscape. With the massive shift to online shopping, new types of fraud are emerging, criminals are getting more savvy, and a surge of chargebacks is on the horizon. It’s critical that merchants stay current on these evolvi…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Simpl Fulfillment Topics include: Fulfillment personalization: facts, tips, and techniques Matching the service to the product for brand consistency Improving—and lowering—packaging costs How a bad fulfillment experience encourages chargebacks Automating communicati…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Chargebee The recurring billing business model is a win-win for merchants and their customers. Knowing how to leverage this business model to your advantage can mitigate liabilities, maximize your revenue stream, and extend customer lifetime value. Expanding your of…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and PayKings Are “high-risk” industries worth it? Do the potential rewards counterbalance the costs, such as higher bank fees and increased risk of chargebacks? How banks view unique industries, and what to prepare for when selling online. Ways standard payment processi…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payline Data In this Q & A-based webinar, we solicitated your questions and concerns regarding why the popularity of NFTF transactions is growing, and how to prepare for the new demands. Topics include: What “Card Not Present” Means to Banks—and Your Bottom Line The…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Ravelin Technologies Fraud-identifying factors aren’t universal: they can differ by business, industry—even location. That means that fraud prevention strategies can’t be considered universal, either. Enterprise clients need tailored, enterprise solutions to deal wi…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Payway Want to get the most out of your payments solution? A better understanding of the relationship between payments and chargebacks may allow you to mitigate risk, maximize your revenue stream, and make your sales process more efficient. Understanding the payment…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Airline Information Topics include: Emergence of new fraud travel trends after the lockdown How have chargebacks, illegitimate refunds, loyalty fraud, or other trends changed or maintained? Challenges airlines face during the holiday season Raising the fraud barrier…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Recurly The recurring billing business model is a win-win for merchants and their customers. But not all subscription billing is the same: knowing how to leverage the process to your advantage can mitigate liabilities and maximize your revenue stream. In this webina…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Vindicia Chargebacks are the worst! They take away revenue, cause disruption in business, and cost online merchants billions every year. But chargebacks are a cost of doing business, right? WRONG! This webinar will walk through the best practices, tools and resource…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Advidi 2020 has changed the online industry forever. A global pandemic tested our systems and policies, processes and procedures like never before. While more consumers are moving their shopping online allowing for higher revenues for merchants, greater volumes also…

Fintalk – Audio from an earlier webinar with experts from Chargebacks911 and Fi911 The world of financial tech is changing, and the payments industry is evolving to meet new demands and new challenges. The emergence and acceptance of unique payment options and methodologies has resulted in a race to develop new products that take advantage of this …

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Jumio Over half of businesses surveyed reported higher losses associated with account opening and account takeover than any other type of fraud. SCA and other heightened security requirements may help, but implementation can create greater challenges for banks and b…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and ShipMonk eCommerce is seeing a meteoric rise in demands amid the ongoing COVID-19 pandemic, as more consumers are turning to online purchases. As important as it is to make the sale, fulfillment, delivery, and follow-up are equally essential parts of building your b…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Greenings Unpredictable change has been a dominant theme in the workplace over the last two years. Against the backdrop of rapid transformation in the payments space, the stakes have never been higher in the fight to attract top talent. How can organizations keep pa…

Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and Soar Payments In the eCommerce world, offering consumers payment options beyond payment cards can deliver substantial benefits, including lower processing costs and a decreased risk of chargebacks. For high-risk accounts, alternative payments can also offer fewer re…

Webinar Replay – Chargebacks911 has compiled the best information shared over three days into a single, easy to digest recording. We had experts from Microsoft, Paysafe, and Payometry join our team in presenting the most comprehensive chargeback education to date. Here are the highlights from three different sessions! Overcoming chargeback challeng…

Authorization fraud and card testing have significant impacts on financial institutions, their merchants, and even consumers. Prevention tools are available, but can too easily lead to a surge in false declines. So what’s the best way to approach authorization fraud? How is card-testing contributing to the problem? Working together, can FIs and mer…

Harlan Hutson, Director of Strategic Partnerships for Chargebacks911 sits down for a fascinating conversation. He discusses his professional background, going from studying music performance in college to becoming one of the world’s leading payments industry experts. Harlan relates his musical background to business, observing that a great leader i…

The travel space was hit especially hard by the COVID-19 pandemic. For merchants, this created a need to explore new options in payments and payment methods. Join Harlan Hutson, Director of Strategic Partnerships for Fi911 and Paul van Alfen, Travel Payments Strategist for Up in the Air as they discuss the latest in travel payments. For consumers, …

Chargebacks911 VP of Enterprise Engagement David Pirtle sits down with Scott Pinsker to talk about his background and expertise in the latest episode of the Thought Leadership & the Fintech Revolution podcast. David is a long-time member of the Chargebacks911 team. Having grown up in a small town, he followed a winding path that eventually led him …

No one likes them, but chargebacks are a reality … and every issuer, acquirer, processor, and merchant needs to know what to do when they arise. Too often, the players are at odds. But is there a way to make the system work better for everyone? What do new and established issuers and acquirers need to know to streamline the chargeback management pr…

Consumer protection has played a major role in the acceptance and continued growth of payment card programs. But in a world of new payment methods, advancing technology, and rapidly changing consumer demands, is it enough? Are protections put in place a half-century ago still working for consumers? And what are the implications of changing those ma…

Tracy Cray, Head of Card Scheme Compliance at Chargebacks911®, is one of Europe’s leading thinkers in payments and finance. In the latest episode, host Scott Pinsker sits down with “The Queen of Chargebacks” to learn more her incredible story. From persevering through a rough upbringing, to taking on a leadership role at the Royal bank of Scotland,…

Findexable Diversity Radar 2021: Fintech will play a central role in the post-COVID economy in expanding access to financial services, to support those most affected in society and to create a more diverse and sustainable marketplace, with financial products that cater for all demographics, everywhere. To realize the promise of fintech, we need dat…