))
Welcome to Guilty by Association, your podcast for all things in the community association management industry with discussions ranging from HOA horror stories to how technology is changing the CAM landscape. Hosted by the Vantaca team, this podcast will dive into the emerging trends and news in community association management, as well as chatting with CAM industry leaders, banking and tech partners, and association managers from around the country. Regardless of their CAM connection, all g ...
…
continue reading
After experiencing the difficulties of hiring and retaining qualified staff while running a community association management organization, Rob Buffington of Gordian Staffing became his own first customer when he deciding to scale his business using remote team members. Now, five years and 300 employees later his company is focused on helping other …
…
continue reading
1
Full Speed Ahead with Vantaca CEO Ben Currin
38:49
38:49
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
38:49
In a change of trajectory, Vantaca CEO Ben Currin went from serving as a nuclear engineer on an attack sub in the U.S. Navy to piloting the rocket ship to the moon that is Vantaca. Guilty By Association Co-Hosts Shelly DeAntonio and B.D. Snow spend time with Currin chatting about his time in the military, the transition to civilian life, and what a…
…
continue reading
Balancing the Old with the New How do you balance processes that have worked in the past with new emerging technologies that help a community run more efficiently? Ricky Zilem, VP of Business Development with PS Property Management in Austin, Texas, stops by the Guilty By Association studio to chat about the questions community management associati…
…
continue reading
1
From Customer to Customer Success Manager
22:27
22:27
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
22:27
Vantaca Customer Success Manager Stacey Kruse joins Guilty by Association: The Vantaca Podcast to chat with co hosts Shelly DeAntonio and BD Snow about her experience with Vantaca both as a customer and an employee. Having personally experienced the implementation process for Vantaca while working at a community association management company, Krus…
…
continue reading
1
Management with Service in Mind
29:17
29:17
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
29:17
Customer service can mean many things to many people. To Chris Morales, Director of Workflow at Heritage Property Management Services in Atlanta, Georgia, customer service is of the utmost importance when working in the community association management industry. Guilty by Association cohosts Shelly DeAntonio and BD Snow sit down with Chris to chat …
…
continue reading
1
Banking on CAM: Trends and Insights in CAM Banking
40:34
40:34
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
40:34
On this episode of Guilty by Association, cohosts Shelly DeAntonio and BD Snow are joined by James Bradley, Director of Business Development Strategy with Association Prime. Having spent time in many sectors of the community association management industry, banker Bradley provides his unique look at the trends and insights around the relationship b…
…
continue reading
1
Win as a Team: The Importance of People & Culture
29:49
29:49
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
29:49
Anyone who has spent time around a Vantaca employee will tell you -- we're big on company culture. Vantaca Director of People and Culture, Graham Elmore, stops by the Guilty by Association studio to chat with hosts Shelly DeAntonio and BD Snow about the lengths to which the Vantaca team has gone to build that winning company culture and the importa…
…
continue reading
1
Engineering Success with Vantaca Co-Founder Dave Sweyer
26:21
26:21
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
26:21
Guilty By Association and host Shelly DeAntonio have a special guest on this week — Vantaca co-founder Dave Sweyer. In addition to being the co-founder of Vantaca, Dave is also the co-owner of CAMS, an industry leader in community association management since 1991. CAMS is headquartered in Wilmington, NC, with locations across the Carolinas. An eng…
…
continue reading
1
Every Super Hero Has an Origin Story: How Vantaca Began
21:17
21:17
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
21:17
How did Vantaca come to exist? What deficiencies were there in the community association management industry that led our founders to build a better solution? Two of Vantaca’s original employees—Greg Rohde, Chief Growth Officer, and Lauren Godwin, Chief Customer Officer—talk about the early days of Vantaca, the impetus to create the software, and t…
…
continue reading
1
Finding the Pulse, the next step, Acquisitions
35:32
35:32
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
35:32
How can your previous career in a different industry help you become successful in a different industry? Scott Wolf, owner of Brigs in the Greater Boston Area, has a rich history in the hospitality industry that has molded himself and his company's core values. From learning customer service standards from one of the leading hospitality chains in t…
…
continue reading
1
The book of Komatsu Hosted by: BD Snow and Shelly DeAntonio
31:48
31:48
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
31:48
Evelyn Dufford with Association Services of Washington joins BD Snow and Shelly DeAntonio to chat about how the pandemic affected our industry, board education, areas of focus, and the infamous “Book of Komatsu.” Learn how the Association Services of Washington pivoted during and after the pandemic with their employees and their clients. How has th…
…
continue reading
1
HOA after dark, the first client, the OG Hosted by: BD Snow and Shelly DeAntonio
43:25
43:25
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
43:25
What is it like to be the first client on new software in the industry? Lisa Turner with Silver Leaf Management Company in Loganville, Georgia sits down with BD Snow and Shelly DeAntonio to peel back the layers of the transition and evolution of Vantaca. Lisa takes us through Silver Leaf’s 5-year journey with Vantaca and how it has impacted her com…
…
continue reading
1
Get comfortable with being uncomfortable, the evolution Hosted by BD Snow and Shelly DeAntonio
30:49
30:49
Main Kemudian
Main Kemudian
Senarai
Suka
Disukai
30:49
From IT to property manager, to Executive of PRM Chicago; Niall Dempsey taps into the importance of technology in the Community Management industry. Technology has allowed PRM Chicago to have an employee work-life balance, efficient training, analyzing data, and recruiting. Vantaca’s software has allowed Niall and PRM Chicago to customize workflows…
…
continue reading
